Reset button I have a sansa m240. when I got it My computer was down so I used another computer to put songs on it. Now that my computer is working I can't seem to delete, let alone find the songs I did on the other computer, but they are still on the player and I can listen to them. I want delete them. Is there some sort of reset button or something.The computer I originally used is destroyed, so I can't go try to delete them on that computer. Any help you can offer is very much appreciated. Thank you Dhabekost

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When you plug the USB Cable into the device, go to My COmputer. In your removeable devices it should say something to the effect of, Sansa. Right click this and open. It will open a folder containing all of your music. You can delete them from there. Question for you. How do you add songs to a playlist or to your favorites. The help disk that came with mine doesnt work.

Posted on Jan 06, 2007

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My sansa mp3 m240 is frozen. I will turn it on and it will be stuck on the same song every time. Plus, the skip button won't work. Every time I plug it into the computer, it gets stuck on the load screen...

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If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
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Nov 09, 2008 • SanDisk Sansa m240 MP3 Player

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1. Are you able to turn it on ?
If so, press the the "power on" button the second time to activate the menu.
Still no luck ! Try putting in a new battery and try again.
2. You cannot "reset" anything.
3. Open up "windows explorer"
4. Scroll down the left pane of the window till you see the "sansa" removable disk
5. Right click it and select "format"
6. After formatting, try adding your files back again.
7. Use the >= button on the player tp play the songs.

Hope this has been helpful to you.

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Aug 29, 2008 • SanDisk Sansa m240 MP3 Player

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Read full answer

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