Jenn-Air JCD2295HES Side by Side Refrigerator Logo
Terrt Sillito Posted on Dec 01, 2006
Answered by a Fixya Expert

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Icemaker is not freezing ice, freezer not freezing food,

My icemaker is not making ice, the freezer isn't freezing. Puddle of h2o at bottom of fridge. (jenn-air)

  • 5 more comments 
  • Anonymous May 25, 2008

    My freezer no longer freezes ice. Is it broke and time to get a new one?

  • Anonymous Mar 13, 2014

    freezer ices up. Icemaker doesnt work Best buy will not help

  • Anonymous Mar 24, 2014

    the ice forms into big frozen blocks in my icemaker

  • Anonymous Mar 24, 2014

    ioce freezes solid

  • Anonymous Mar 29, 2014

    not freezing food

  • Anonymous Mar 29, 2014

    food is not freezing

  • Anonymous Mar 30, 2014

    ICE IN THE FRIDGE BOTTOM

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1 Answer

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  • Expert 237 Answers
  • Posted on Dec 04, 2006
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Joined: Nov 09, 2006
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The ice maker won't work if the freezer is warmer than 17 degrees so that's not an issue till you get the freezer cold again. I would guess that your unit is stuck in the defrost cycle. This could be the defrost timer failing. See if you can find the defrost timer in your unit and advance it by hand if possible. http://www.partselect.com/PartSearchResults.aspx?modelnum=jcd2295hes&mfgmodelnum=&fkmfgid=1&hint=defrost

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