HP Compaq dc5100 Small Form Factor PC Desktop Logo

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jim brannan Posted on Nov 30, 2006
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Reloading XP on dc 5100 hp compaq

After fully loading XP the computer will recognize very few mice. A simple 2 button mouse from Walmart works, but any other, including the oem 1 that came with it are useless. Is there a cmos setting that is needed or a different mouse driver? Jim

  • 1 more comment 
  • jim brannan Nov 30, 2006

    likei stated I have a mouse that will work but I wonder why others dont

  • jim brannan Dec 01, 2006

    I appreciate you trying to help. but the problem Is why this is happening. I was hoping someone had an idea to fix the reason why different mice won't work. I have a mouse that works.

  • midoslr722 Nov 30, 2008

    there is no sound


1 Answer


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  • Posted on Nov 30, 2006
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Mice don't normally need a driver unless you wish to assign special buttons and clicks, assuming your mouse is a PS2 connection, try a USB one instead, that should work.

  • Anonymous Nov 30, 2006

    Yes i understand that but you also asked about drivers of which i gave an answer and an alternative

  • Anonymous Dec 01, 2006

    OK it may be that windows is sticking with the generic mouse driver of the one that works, try this:-

    Go to device manager>'+' sign on mice and pointing devices and right click on the one that's listed and delete.

    Shut down your pc and remove mouse a replace with another one and re-boot to see if it changes to other mouse driver.


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Related Questions:


Dc5700 won't connect usb mouse and keyboard after disconnect

why run dead XP?, is the PC ONLINE? or off/?
The USB plug and play is failing,
you do know MS killed dead Plug and Play for XP 4 years ago right?
the top failure of any pc running XP would be USB devices.
USB devices are extensive in scope, endless types
and top of the list are mice, and keyboards.(vast types exist))

The PnP engine scans the local driver cache first.
if no mouse (example 1) is found to match your unstated mouse
then it must do what? go on line, to MS.com
and MS pulled the plug..... just like they did
W2000 and vista. and XP 4+ years ago !

time to upgrade, for sure.

a counter argument would be that the virus magnet XP is infected.
as ALL ARE NOW and worse every day forward!! for eternity

My mouse on my compaq laptop will not work i have tryed to turn it on and of by the button above but it will not work it's not even changing colours when i press it like it use to when u would turn the...

NO PC stated (wow1)
NO OS stated, XP, vista,w6/8/10? wow 2.
that is a relic PS2, mouse, nobody use those now, and PS2 parts are unique to the makers, eg: HP mouse fits only HP PC.
so.... how can I answer lacking all facts above missing.
why not buy a USB mouse and end the PS2 ERA.
end it. go to goodwill store, buy used mouse USB for $1?

next time tell what PC is there, it has name and model.
then buy real mouse. USB, not PS2.
my 2nd guess
is you do not own any such mouse,
in fact the numbers 143315-B21 , are not on the bottom of your mouse at all and posted to the wrong form.
best is to post at HP, or at least post to your PCs name and model form
mice come in many formos
  1. 9pin serial (super relics) D-shell shape conn.
  2. PS2 HP , or Compaq) green plug, year 2000 junk.
  3. USB (sold in all stores, even walfart has em)
  4. USB + wifi , wireless mice. (dead batteries?)

in each case the PC has model and so does the mouse.
only that matters first, then why it fails 2nd.

143315-B21 (this mouse is 18 years old now)
used back in the days of Compaq EN series Deskpro's 2000 year.
Pentium III era.
if that is your PC and is internet connected? are you?
that old PC has 2 USB ports, and any USB mouse works there.
and upgrade from nasty old PS2, green end plug mice.

next time post to your PCs, name (HP) and model.
like this,
here is one example of posting the EN series PC


I have a ge 98563 ergonomic wireless mini mouse and my laptop wont recognize it

I have had no problems with my compaq laptop and the mini mouse. It recognized it even after OS downgrade to XP. The reset buttons on the mouse and the transceiver need to be activated or reset when sitting idle for a while. Once you get them both "blinking" it works great. Good mouse for the price... Your laptop should recognize it. Just check the reset and make sure the lites are on and communicating.

The wireless mouse (Compaq) is not synced with my computer. Windows XP says it is ready to go and it shows up on the devices but it does not work. I have taken the serial mouse down but the new mouse will...

It seems that the device is not correctly installed. Please do the following:
1. Disconnect it from the PC or laptop.
2. Fron control panel un install it.
3. Reboot.
4. Re install the device from the CD that came with it.
5. Reboot.
6. Connect the device and allow Windows to detect and load the drivers. It will tell you 'HW installed and ready to use'.
All the best.

Computer does not recognize audio Cd in CD Drive

Your cd drive's lens might be out or damaged so replace the lens to fix your problem


My 98812 mini mouse does not Put new batteries

Try plugging and unplugging the usb adapter a few times first. You might also try it in another usb port, sometimes that will, miraculously, fix it. Then, maybe reload the software. Good luck!

Keyboard loads in Bios...

reload the driver once in windows. unload key board drivers. and let it seek the key board and mouse again.

I’m happy to help further over the phone at https://www.6ya.com/expert/howard_079189dd4959a511


Usb mouse on laptop

go to start>>control panel>>add and remove porgrams.
uninstall all of the Logitech software related to the optical mouse.
restart the computer, plug in the mouse usb, the windows OS should automatically detected the mouse.
Windows OS has logitech mouse driver buldin. you don't need additiona; software.

Problem with Logitech Cordless Optical Mouse

In the future you would help out if you gave a mode #

However, usually, aside from being dead, their are two good
things to try before despair:
  1. You should disconnect the mouse and try blowing and perhaps wiping the area where the laser is as it may be that the laser is being blocked and therefore cannot function [be careful not to actually touch the laser itself and to not use materials that leave lint!] A cloth for glasses would be an ideal item, 2nd to compressed air.
  2. You can try the all-out start again tactic: Remove the base unit (part plugged in) and remove the batteries. Now reboot your computer. Assuming you have Windows, after rebooting, plug the USB part of the mouse back into the computer, and reload good batteries. If you have not received a message from Windows yet, look for an 'association button', which is what you press either on the base, the mouse, or both at the same time. With many models (you didn't specify) you have to go through this 'Holding Down of The Button(s) so that the mouse and the wireless base will recognize each other

So, to review basically, you want to try and clear away and particles or build up from the view of the laser (on the bottom of the mouse)
And/or you will unplug the USB base and remove batteries, reboot (let Windows fully load) - replace the base and the batteries to the mouse, and finally if no recognition, look for a button somewhere on both the base and the mouse and hold it down for a good few seconds.

If you still have no joy, please post back here with model and a more specific detail of how it stopped working.

*Last Gem of Knowledge*
It has been known to happen many times, that if you contact Logitech and explain that your mouse stopped working by no fault of your own, Logitech will replace the mouse for free

Good Luck
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