I have owned the Cyberhome DVR1600 for over 11 months now and have had no problems until today. I have purchased some new 16xSpeed DVD+r blanks, but I also used my last blank 'an 8x speed' disc as well and its the same problem.
I set the DVD to record as normal on Shortplay and it starts to record. If I stop the recording at any point it comes back with 'unknown disc' and I am unable to play what I have recorded. The disc has been burned but it isn't reading or recognising it, it says theres 100% free space on the disc when it has been burned upto a certain point.
Also even if I don't stop the recording it is stopping the recording itself at any given stage and also not recognising what it has recorded.
I can still play old discs I have previously recorded - it recognises those. But for some reason today it has stopped working properly.
I need a solution as soon as possible as I don't want to have to buy a new one !!!
Sue cyberhome AND their human officers in your local small claims court. their customer support is worthless. they are a communist Red
chinese front organization and deserve to be executed if they were in china like the folks who sold us tainted pet food and toys. all you can do is sue, get the money = why you need to name humans in California so you can collect, and buy a better brand
I have the same problem! My cyberhome took the dvd +R and then all of a sudden stopped! I have read many reviews with the SAME issue and now Cyberhome is being sued by many!!
I hate to tell you but there is no solution. Some days it might work but truth is Cyberhome is a cheap company who scammed us!!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
OK you could try to use a cleaning DVD that may help.
If that doesn't work, then you have a faulty laser or quadrant detector in your laser assembly and the only way to fix it is to replace it.. it is also possible there are other problems too.
However i would doubt the economics of being able to do so. and any monies to be spent may well be put towards a new unit with a warranty?
What format are you recording in?If the recorder is set for DVD +R, and your playback machine won't read the disc, you may need to record on a DVD-R, or a DVD +-R. Or vice-versa. Some DVDRW discs will record on one machine and won't play on another. The media are incompatible.
Another problem - if you are copying a copy-protected disc, it might not play back either.
Are you sure you are finalizing the disc? This process takes 4-5 minutes and requires two or three responses sometime.
I cannot say this with authority, since I own a 1200 model, but from what I've read of that model researching my own it's most likely the power supply. It is repairable if you or someone you know can solder. Here's what I found: http://cms-system.cyberhome-dvd-help.com/modules.php?name=Forums&file=viewtopic&t=2699 I did pretty much the same to my 1200, replaced two 2200uF caps with 35V versions. Make sure the rated voltage of the new caps is at least 16V! Higher is better. There's also a firmware update for that model, you might want to look into that too. Of course, you can't use it until this is fixed.
Owing to the fact that it works with the original discs, the set is probably ok. BUT it's not very compatible with the blank discs you've purchased. You'll have to experiment with various brands until you find those that work. I find my Cyberhome deck is not only particular with some brands, but with different batches of the same brand disc. Ask some of the big box stores that sell blanks and you'll find they get a lot of returns for the same reason, they don't work in the customer's machine. Bush doesn't sound very competent in the customer support dept, so I would look to replace your Bush recorder with something more main line, and probably more expensive and compatible. Oh, and make sure you are getting the same type of disc- DVD-R and DVD+R are not the same.
Cyberhome has gone out of business in the US. My DVR 1200 stopped working but I was able to repair some capacitors on the power supply to get it going again. You can find more support information about the 1200 and 1600 on these websites:
and search for Cyberhome.