Question about Whirlpool AWG329 Front Load Washer/Dryer

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Spanner symbol fault - No conditioner wash

I'm trying to resolve a problem with our Whirlpool AWG329 washer/dryer. You can start any wash programme ie. select a number. The machine fills with water, heats up no problem and starts washing. The machine then does not accept a conditioner wash when it moves onto (5), the drum is still full of water, i then have to discharge the water. The programme selector turns to the spanner symbol. The manual indicates a technical fault with the motor or temperature sensor, I suspect it may be some thing else. I have cleaned out the dispenser tray and drain pump with no signs or items obstucting the impler. For some reason the machine will not continue to a condition wash. Any feedback from the site forum would be appreciated

Posted by Graham Dury on


5 Related Answers


Jeff Rockwell

  • 5911 Answers

SOURCE: How to remove the washer cycle selection/start-stop knob on a Whilpool Heavy Duty Thin Twin stacked washer dryer

I believe the selector knob on a Whirpool just has to be turned counter-clockwise with the selector pushed in. It will spin off the shaft and then the outer indicator dial will pull off. The shaft also has a keyed slot that will only allow the dial to be removed and installed one way, so there should be no question as to how it goes back on.

Was there a reason as to why you are removing the washer selector knob? If this is a simple matter of replacing a broken water temperature selector, you shouldn't have to remove any of the control knobs to gain access to the selector. The entire front panel comes off by removing the screws holding it in place. That way you can access the broken selector from behind the front panel much easier. Just remove the panel right above the washer top (under the dryer) and it should expose the front panel mounting screws. Remove these screws and the front panel comes off. Just make sure the unit is unplugged before you begin. I hope this helps you. Let me know if you need further assistance.

Posted on Apr 22, 2008



  • 179 Answers

SOURCE: Whirlpool Washer - Imperial Series Quiet Wash 2

your washers drain hose is too far down the drain pipe which is causing a siphoning action pull the washers drain hose out pipe some you should be able to hear water dropping into the pipe the reason it only happens in the rinse cycle is because the water from wash is being drained and before the water vacuum is broken the rinse water comes in causing it to keep draining

Posted on Dec 30, 2008



  • 1136 Answers

SOURCE: Spanner nut removel

Hi, The proper tool is P# TB123A.
You can also use a coal chissle and a hammer. Be careful that part of the spanner nut doesn't break off and hit you with the chissel. It takes a preety solid hit to losen the nut.
Hope this helps. If it does, please rate my comments and how I did in helping you. You can order the wrench as well as any other parts on my web site

Posted on May 09, 2009


  • 1 Answer


Remove the bottom casing covering the front of the machine just above the floor. Unscrew the circular cap SLOWLY- beware of vast amounts of water escaping though!
I had to use a low height roasting pan to catch water, and just unscrew the cap enough so as to control the flow of water, and enable to empty water away until its all gone. Incidentally, an old hairgrip was found to be the cause of my problem.
Confusingly, "clean pump" meant clean filter!

Posted on May 20, 2009


  • 2 Answers

SOURCE: It is an awoe 8558. the spanner symbol is flahing

Hi, I have exactly the same problem. Did you ever get a solution to get the door open manually?

Posted on Nov 01, 2010

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