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have the avh 5700 should be close to the same unit. try holding the two center buttons on deck [boost and arrow button] i think then without releasing them push the reset button with a pen ,the screen will close then reopen now let go of buttons should be in the right menu on the first item dont trace the extreme edge come in a little then the second item on the menu screen is the touch section just touch the little plus button on screen if still off try tracing first screen little further from edge. this should fix problem