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- Motor control module fault: Fisher and Paykel washing machine error 1:
Primary Source: Motor control module.
Action: Replace motor control module.
3 - Motor control module fault:
Fisher and Paykel washing machine error 3:
Primary Source: Motor control module.
Action: Replace motor control module.
9 - Size setting fault:
Fisher and Paykel washing machine error 9:
Primary Source: Motor control module.
Action: Reset machine size as per service manual instructions. If fault repeats replace Motor control module.
10 - Temperature Sensor (Thermistor) Error:
Fisher and Paykel washing machine error 10:
Primary Source: Thermistor.
Action: Replace Thermistor.
11 - Pressure Sensor Fault:
Fisher and Paykel washing machine error 11:
Primary Source: Pressure Tube.
Action: 1 - Empty all water from the machine. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube (blow down the tube is necessary). 2 - If fault repeats, replace Motor Control Module.
12 - Flood Protection Error:
Fisher and Paykel washing machine error 12:
Primary Source: Water Valves.
Action: If the water valves are on continuously, check that the water valves turn off mechanically by disconnecting power to the machine.
Secondary Source: Pump System.
Action: Check pump for blockage and drain hose for correct height(end not immersed in water) or kinked.
Tertiary Source: motor control module.
Action: If water valves are been driven on electrically, replace motor control module.
36 - Water Leak Fault:
Fisher and Paykel washing machine error 36:
Motor control module has needed to top up the water level more than 4 times during wash/rinse cycle. Most likely cause is waster siphoning out or the machine has developed a leak.
Primary Source: Drainage system.
Action: Check that the hose is not less than 850mm from the ground
Secondary Source: Pressure tube.
Action: Make sure the pressure tube is fitted correctly and doesnt have any holes.
37 - Blocked pump:
Fisher and Paykel washing machine error 37:
Primary Source: Drain System.
Action:
1. Check that the drain hose has not been kinked.
2. Check the length of the hose. 1m is maximum extension.
3. Check drain pump winding for open circuit.(Note: Pumps are fitted with a thermal cut out and will reset after cooling)
4. Check for physical blockage to pump and hoses.
38 - Pressure Sensor Fault(empty reading during wash cycle):
Fisher and Paykel washing machine error 38:
Primary Source: Pressure tube.
Action: Check if tube is fitted correctly, check for blockages or holes in the pressure tube.
Secondary Source: Motor Control Module
Action: Replace the module.
39 - Pressure Tube Fault:
Fisher and Paykel washing machine error 39:
Same as fault 38.
40 - Bowl Dis-engage Fault:
Fisher and Paykel washing machine error 40:
Primary Source: Mechanical.
Action:
1. Check that there are no clothes or other foreign objects preventing the clutch from re-engaging. Excessive suds can also stop the bowl rotating.
2. Check the clutch splines for physical damage.
3. Check that the pressure tube has not come off, kinked or blocked(blow down the tube.
Secondary Source: Motor Control Board.
Action: Change Board.
43 - Out Of Balance Switch Fault:
Fisher and Paykel washing machine error 43:
Motor control module has found that signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is disconnected.
Action:
1. Check the level of the machine.
2. Check wiring to the switch.
3. Check switch for continuity and corrosion.
44 - Water in Bowl During Spin:
Fisher and Paykel washing machine error 44:
Primary Source: Drain system.
Action: Check for blockages/kinks in drain hose and function of the drain pump.
48 - Hot and Cold Inlet Valve Incorrect Signal:
Fisher and Paykel washing machine error 48:
Primary Source: Wiring.
Action: Check the wiring.
Secondary Source: Inlet Valves.
Action: Check the resistance of the coils.
Tertiary Source: Motor Control Module.
Action: Change Module.
49 - Cold Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 49:
Action: See fault 48.
50 - Hot Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 50:
Action: See fault 48.
51 - Diverter Valve Fault:
Fisher and Paykel washing machine error 51:
Primary Source: Blocked diverter valve.
Action: Check for foreign objects in the valve.
Secondary Source: Motor Control Module & Diverter Valve
Action: Plug the machine into the power point but off at the control panel. Check voltage on the plugs at the diverter valve. If voltage around 230V, change diverter valve and motor control module
I wish to refer you to the list of Intuitive washing machine fault codes at the following website.
But first turns mains power off and back on after a little delay and check if fault is still there.
The fault code 12 means the flood protection error. It is likely the inlet water is coming at a faster rate then the controller of the machine expects. Try and turn down the inlet water tap to see if it makes a difference. However if the fault occurs within 15 secs of starting the wash cycle then I am suspecting some sensor failure, ie, the flood level sensor switch may be faulty. I am not sure what your exact model is so hard to recommend which part. But you should be able to work this out from the attached site for service manuals based on your model.
I cannot find your mothers IWL16 model, but I have found various similar machines that are the same phase as your GWL11 machine, the electronics in there although different are compatible, you can swap the drain pumps, there almost universal, avoid the drive shaft machine, fix the other one
If you want further help, post a photo of both pcb's (the electronics)
After swapping your machine will stil require programming which is simple enough
Your pressure value switch is malfunction. First thing you can try that is cheap to fix is to try clean the hose that connects to the outer tub. A lot of times there is algae develops after years of washing.
If your washing machine will not fill, only hot or cold will fill or is slow to
fill then read these tips. I have covered many of the things that can happen in
these tips…
If the water continues to fill even if unplugged the water valve is sticking and needs replaced. if removing power turns the water off the water level pressure switch is bad or there is something plugging the sensor tube somewhere. Eric
I have looked at manual for the IWL 16 washer that they have online but cannot locate any fault codes in this booklet. www.fisherpaykel.com may have more information for you or another user may be of more help
Our washer did the same but it was after I took the excess drain hose and pushed it into the drain in the wall. I thought it looked "more tidy" In doing so I created a siphon effect. Once I pulled the excess hose back out it was fine.
fisher paykel model iwl 16
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