Computers & Internet Logo

Related Topics:

Anonymous Posted on Apr 25, 2012

Computer turns on and after its done showing loading bar a blue screen appears . the computer then restarts with a black screen showing start windows normal, or startup repair. i chose startup repair

I cannot load safe mode, startup repair or restore. I do get a stop code which is. ***STOP: 0x0000007E(0xC0000005,0x00000000,0x8A767864,0x8A767560).

  • Anonymous May 08, 2012

    is there a program i can download from another computer that will not affect my documents

  • Without a repair disc or Operating System disk you will have to take it to a repair shop.

    Maybe you can borrow a disk from a friend, relative, neighbor or co-worker. Just make sure that it is for the same type of operating system that your Certificate of Authentication (COA) Sticker on the bottom of the laptop (sometimes in the battery compartment). In other words, if your COA says Windows 7 home Premium, you can't use a Windows 7 Home Basic. You might have windows xp, windows 7 or windows vista, but the disk you borrow has to match because if you have to put in the COA Key Code (the series of 5 letters and numbers on the sticker) you will have to use yours from the sticker otherwise it will not activate.

×

1 Answer

General Systems Consulting

Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

  • Master 5,051 Answers
  • Posted on Apr 26, 2012
General Systems Consulting
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

Joined: Jan 03, 2008
Answers
5051
Questions
0
Helped
1060727
Points
15385

Try running the Check Disk Utiltiy.
To run the check disk utility you will need a repair disc ora operating system disc. Put the disc in the cd drive and boot fromit. You want to get to the Dos Command Prompt (Black screen with whiteletters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice thepercentages going from high to low, this is normal. Let it run tocompletion. Then reboot machine.

If check disk fails to solve your problem you might have to reinstall windows.Try doing a Repair Install that way you don't loose your data, documents,music, pictures, videos or programs.

In windows xp you get to the dos command prompt by selecting R for repair whenthe options appear.

In Vista and Windows 7 you want to get to the recoveryconsole and look down at the bottom of the window for the Dos Command.

  • 2 more comments 
  • Anonymous Apr 26, 2012

    I do not have a repair disc

  • Anonymous Apr 26, 2012

    I do not have a repair disc

  • Looks like you've got to take it to a computer repair shop.

  • The Check Disk utility will not lose your data. Also if you have to reinstall windows there is a way to do a repair install so you don't lose your data.

×

5 Related Answers

Anonymous

  • 77 Answers
  • Posted on Sep 12, 2009

SOURCE: scrambled screen at startup

have you tried to run system restore?

Ad
fredtmccoyjr

Fred McCoy

  • 380 Answers
  • Posted on Oct 26, 2009

SOURCE: Windows BSOD on all restarts, even in Safe Mode

7E is a memory issue or general driver fault. It's windows way of saying "i dunno it just died". If you have Dell diagnostics, run a full system check, to ensure the hardware is ok. If you get no errors, then you have a driver fault in windows. This is From Microsoft:
---
If the following conditions are true, the issue might be a hardware incompatibility with Windows XP because all the installed drivers are Windows XP drivers:

  • You receive the STOP 0x7E error when you first start the computer.
  • You receive the STOP 0x7E error after you run the Setup program.
  • You did not install any third-party drivers during the installation of Windows.
However, if you receive the STOP 0x7E error after you upgrade from Windows 2000 Professional, or if you recently added a new hardware device, this issue might be an incompatible driver or an incompatible hardware device.
---
Basically, the 7E error is a defective driver. You will likely have to get your computer recovered by a professional shop, or if you have nothing important on it, attempt to reformat and reinstall. It is unfair that Windows has borked your computer and they wont fix it. I hope I was able to at least point you in the right direction.

Testimonial: "Fred knew exactly what the Windows stop codes meant and what steps to take to diagnose the problem. "

Anonymous

  • 104 Answers
  • Posted on Dec 07, 2009

SOURCE: On Startup of my Panasonic CF52, It shows the blue

This is usually a problem associated with NOD32 or Cisco software conflicting with drivers or other software. If you can get past the grey screen even once, uninstall the software and reboot. If you can't get past the grey screen at all, then you might have to completely reinstall windows :(.

I'd look for professional hands-on help in this case if you're not comfortable doing this.

Silverdragon

electronic & computer repair& servicre

  • 12061 Answers
  • Posted on Feb 26, 2010

SOURCE: Big issues with Vista on my Inspiron!

Did you try to "Restore this computer to another point in time"? Then you press F8, and choose "System Restore" then another screen asks if you want to go to safe desktop, or do a system restore, when you select system restore,another window, a bit like a calendar, and you choose a date prior to when you had problems?
Otherwise, please try this... when dell screen comes up on keyboard hit CTRL+ F11 twice only then you will see Dell pc restore by Symantec.Hit on restore and hit on i agree and select the option Restore the pc to dell factory settings and then it will restore the pc.
Otherwise you will have to obtain a Windows Vista install DVD, boot on this and repair/reinstall from That.. anyway try whats proposed and get back to me..

Anonymous

  • 808 Answers
  • Posted on Sep 08, 2010

SOURCE: How do i fix the blue screen stop 0x0000007e on my

Confronting Blue Screen of Death popularly known as BSOD is one of the worst nightmares for any computer user. It can happen in all the Windows versions. Win 7 is no exception to it to BSOD. Luckily, there are ways to fix Win 7 Blue Screen of Death problem.
Usually with BSOD, one can not do any work on computer. Computer hangs, restarts or shut down on its own. There is always a great danger of losing unsaved work.
The situation demand urgent action on your part to continue safe and smooth computing.
I am sharing few tricks of the trade that will surely help you whenever you see tragic Blue Screen of Death in Win 7.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How to reset dell xps m1330

Hello,

You may follow the steps mentioned below to restore the Dell XPS M1330 to its factory default:

1 Turn on the computer.

During the boot process, a blue bar with www.dell.com appears at the top of the screen.

2 Immediately upon seeing the blue bar, press <Ctrl><F11>.

If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the

computer again.

NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.

3 On the next screen that appears, click Restore.

4 On the next screen, click Confirm.

The restore process takes approximately 6-10 minutes to complete.

5 When prompted, click Finish to reboot the computer.

NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.

6 When prompted, click Yes.

The computer restarts. Because the computer is restored to its original operating state, the screens that

appear, such as the End User License Agreement, are the same ones that appeared the first time the

computer was turned on.

7 Click Next.

The System Restore screen appears and the computer restarts.

8 After the computer restarts, click OK.

9 You will need to run Windows Update as well as Live Update for your virus protection as these will be seriously out of date.

Hope this helps..
0helpful
1answer

It has a blue screen doesnot do anything

Here are a few things you can do or try

Restart the computer. If you are already in Windows, you can do this from the Windows Start menu, go to Turn off computer and click Restart. As the computer restarts, watch for a progress bar at the bottom of the screen. press F8 about once every second. Immediately press F8 before the progress bar reaches the right side of the screen. From the Windows Start-up menu, highlight Safe Mode and press Enter. Wait for your desktop to appear, and then make the necessary repairs (for example, uninstall programs or devices). When the repairs are done, restart the computer, and allow it to boot normally.

Alternate:

From the Windows Start menu, click Run. In the Open field, type MSCONFIG and click Ok. On the BOOT.INI tab, check /SAFEBOOT.

Click Restart when prompted.

Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer)

or

During the boot process you will see on the screen to press a certain key to enter setup

Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart


click start all programs accessories scroll to system tools from there you should see a system restore click next a sytem date should open up select the date you want to restore your computer to or if you want a full factory restore or

Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer) or

During the boot process you will see on the screen to press a certain key to enter setup

Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart



Hope this helps don't forget to vote


1helpful
1answer

SATELLITE U305-S7448. Vista is badly corrupted and I have no factory restore disk. How can I obtain a factory restore disk? Boot up restore option doesn't work. There appears to be no restore...

Here are a few things you can do or try

Restart the computer. If you are already in Windows, you can do this from the Windows Start menu, go to Turn off computer and click Restart. As the computer restarts, watch for a progress bar at the bottom of the screen. press F8 about once every second. Immediately press F8 before the progress bar reaches the right side of the screen. From the Windows Start-up menu, highlight Safe Mode and press Enter. Wait for your desktop to appear, and then make the necessary repairs (for example, uninstall programs or devices). When the repairs are done, restart the computer, and allow it to boot normally.

Alternate:

From the Windows Start menu, click Run. In the Open field, type MSCONFIG and click Ok. On the BOOT.INI tab, check /SAFEBOOT.

Click Restart when prompted.



Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer)

or

During the boot process you will see on the screen to press a certain key to enter setup

Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart



click start all programs accessories scroll to system tools from there you should see a system restore click next a sytem date should open up select the date you want to restore your computer to or if you want a full factory restore or

Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer) or

During the boot process you will see on the screen to press a certain key to enter setup

Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart




Hope this helps don't forget to vote


0helpful
2answers

My laptop screen is blue with horizantal lines. After I installed a graphics card driver everything went fine, but the next day the laptop's display started acting weird. So I turned off the laptop and...

The OS-loading screen is a stong indicator that thee is nothing wrog with your hardware, but it is a driver issue. You need to press F8 as your computer starts up and enter SAFE-MODE.
Windows 7
Using the F8 Method:
  1. Restart your computer.
  2. When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options screen as shown in the image below.


    windows-7-f8.jpg
    Figure 11. Windows 7 Advanced Boot Options screen
  3. Using the arrow keys, select the Safe Mode option you want.
  4. Then press the enter key on your keyboard to boot into Windows 7 Safe Mode.
  5. When Windows starts you will be at a typical logon screen. Logon to your computer and Windows 7 will enter Safe mode.
  6. Do whatever tasks you require, and when you are done, reboot to go back into normal mode.
In safe-mode remove & delete the drivers you installed. If you can, revert to your old driver set.
2helpful
2answers

How do I restore my dell inspiron 2650 to factory defaults?

If your system is PC Restore Equipped, it will show show a black page with a blue bar across the top after the Dell Splash Screen. the bar will have www.dell.com in White letters. If you see this page for about a second during the boot process, the system is PC Restore Equipped. At the page with the blue bar, press CTRL+F11 and that will initiate the restore process. Providing the image is not damaged, then restore process takes about 20 to 30 minutes and will return the system to out of box configuration. If there are any errors or if the PC Restore page is not available, then you'll have to do a clean install of Windows using the Dell Windows XP CD that came with the system, then load drivers and applications.
0helpful
1answer

Uploading windows vista upgrades command was to restart system for changes to take effect. On restart screen went blue and showed Tech info *** STOP: 0x0000C1F5 (0x00000000, 0x00000000, 0x000000000,...

Press F8 continuously while starting the computer. When black screen appears eventually (right before Windows loads), choose Last Known Good Configuration.
0helpful
1answer

Blue Screen Comes and Computer (Dell 1525) Keeps Restarting HELP!

are you using windows? just reinstall your operating system, this may keep it back to normal
0helpful
2answers

Blank/black screen at power on

This is hopefully a possible fix. I have encountered a similar problem with windows xp and vista. the fix I found that will eliviate this problem and a startup-reboot-startup-reboot... If you have your original windows (xp or vista) CD lounch it like you would do to do a system install. As the installation starts it will show ask you if you would like to do a recovery using the recovery console, just press ESC and go on. Press the F8 to accept the license. If Windows is not completly broke, it will find the original installation on your hard drie. It will ask if you want to repair. Press the R key and windows will reinstall your operating system, without destroying your software or data. After it is done the system will go to the windows startup screen. You will need your windows product key located on your machine or on the original software packaging.
I hope this will fix your problem.
0helpful
1answer

My HP Notebook first showed a black screen and then after a hard shutdown and restart it only shows a black screen with colored lines. It seems that it is starting up even though I can't see the screen.

Try this,Start in VGA mode.Once started,update your video drivers

To use a Safe Boot option, follow these steps:
  1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
  3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.
Safe Boot options loadTOCNode(2, 'moreinformation');
  • Safe Mode (SAFEBOOT_OPTION=Minimal): This option uses a minimal set of device drivers and services to start Windows.
  • Safe Mode with Networking (SAFEBOOT_OPTION=Network): This option uses a minimal set of device drivers and services to start Windows together with the drivers that you must have to load networking.
  • Safe Mode with Command Prompt (SAFEBOOT_OPTION=Minimal(AlternateShell)): This option is the same as Safe mode, except that Cmd.exe starts instead of Windows Explorer.
  • Enable VGA Mode: This option starts Windows in 640 x 480 mode by using the current video driver (not Vga.sys). This mode is useful if the display is configured for a setting that the monitor cannot display.
Please rate this a fixa
Not finding what you are looking for?

99 views

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...