Question about Video Game Consoles & Games
We just wanted to inquire something about Beurer BM20 model unit. Currently, we cannot use the said model because there's an error showing on the monitor when we use it. When we hit the start button the pressure itself is increasing but unfortunately on the middle of the blood pressure test an err-2 appears on the monitor. Could you please help us to solve this problem because we are trying to fix it but we cannot found any instruction from beurer manual to fix this kind of errors.
i just had the same thing, he means that when playing the game, this error was displayed at the top of the screen while the game may have been "loading" i dont have a solution to it, but was wanted to know what this error means
Posted on Jul 05, 2008
I contacted the manufacturer here is the response with information to contact them yourself if this does not help.
I am sorry to hear that you are having this issue with your readings and would be happy to assist you in determining where the problem lies.
Initially, I would like to provide you with some basic user information on factors that could impact the quality of your readings enough to cause the E error message you have been receiving. I will follow that with some critical steps that you must take in order to obtain a reading on your Omron unit.
User technique is important for reliable measurement results. Listed below are the common causes why you may get an erroneous reading:
Cuff Size - Measure the circumference of your wrist. If the incorrect cuff is used, you may get an inaccurate reading or error messages, if not at the first reading, then after a short period of use because the cuff bladder will be damaged. To determine your wrist size, measure your wrist approximately ½” above your wrist bone using a cloth tape measure. Wrap the tape measure evenly around your wrist. Do not pull the tape tight.
*The cuff that came with your unit is appropriate for wrist circumferences of 5 ¼ to 8 ½ inches. If your wrist circumference is not within that range, your readings will be inaccurate or you may receive error messages.
Cuff Application - Make sure you are wrapping the cuff around your wrist in the correct position. The cuff should be wrapped snugly around your wrist. If your wrist monitor can be used on either the left or right wrist, make sure you have set the monitor to the wrist you are using.
*If the cuff is wrapped too tightly or too loosely, your readings will be inaccurate or you could receive an error message.
Before Taking a Measurement - Avoid eating, drinking alcohol, smoking, exercising, and bathing for 30 minutes and rest for 15 before starting the measurement. Avoid taking a measurement during stressful times. Take the measurement in a quiet place.
Body Position - Sit in a chair with your feet flat on the floor. If you do not have your wrist at heart level, your reading will be affected. Holding your arms or shoulders tensely may affect the reading. Remain quiet while taking the measurement.
The E error message is telling us that the unit is recognizing some type of interference while taking the reading. This could be as simple as speaking or moving, having a computer, cell phone or medic alert device too close to the phone, a loud television/radio in the same room or more complicated, such as a rapid or weak arterial pulse.
Reading Timing - Because Omron units read your blood pressure by 'listening' to the blood as it vibrates through the artery, the artery must be fully opened for an accurate reading. It is critical to wait a full 5-10 minutes between readings to allow the brachial artery to 'bounce back' from the initial constriction.
Refer to the Instruction Manual provided with the unit for the complete operating instructions.
If after reviewing the information above your unit is still not functioning properly, in order to best serve you, please call our Consumer Support team, toll-free at 800-634-4350. Our trained representatives are available Monday through Friday, 830a to 430p CST to assist you over the phone and try to resolve your issue without sending your unit in for repair. If repair is necessary, they can set up your file to start the process or provide valuable options to your particular situation.
Please have the following information available in order to expedite your call:
1. Model number (from the front of the unit)
2. Serial number (from the sticker on the side of the unit)
3. Proof of purchase information - from the receipt or online verification.
4. The wrist circumferences of all users of your unit.
They will be happy to assist you with your options regarding service.
We appreciate your interest in Omron products and want to ensure your satisfaction.
Please let me know if I may be of further assistance and have a wonderful day!
Customer Service Representative
Omron Healthcare, Inc.
Posted on Mar 17, 2009
this website is the Omron site that can let you download the manual to your blood pressure monitor
Posted on Apr 29, 2009
This is the website for OmronHealthcare product manuals. You can go here and then select the model and download/view the instruction manual. Good Luck and God Bless!
Posted on Apr 29, 2009
Ok, your unit is over heating. Check the description below to address this issue.
Alternatively Overheating can be cause by the console locking up or "freezing" after a set amount of time. Lockups that occur at a specific point in a game are generally problems with the game itself and not caused by overheating.
THINGS TO TRY
Note You may have to wait several hours for the console to cool enough. Do not turn on the console when the console is hot.
To try to prevent this problem, use the following precautions:
Some people think that doing this might help "fix" an overheating console, in fact doing so could cause even bigger problems. Electronic devices like your console are made to function at and around room temperature, extreme cold temperatures can often cause just as many problems as extreme warm temperatures (such as overheating). Also if the console is located in a dramatically cold area while running, the difference in temperature between the hot console and cold air can create condensation which in turn will short out your console making the situation far worse. Condensation will happen more quickly if your console is overheating due to the greater difference in temperature. In short... DON'T DO IT.
A more aggressive Solution to overheating is to improve the cooling system of the console. The best solution is to replace the thermal compound. If you attempt this you do so at your own risk. If you're console is still under warranty it is recommended that you contact MS for a replacement before attempting to fix it yourself.
Posted on Jun 08, 2009
Tips for a great answer:
Sep 27, 2018 | Health & Beauty
Sep 09, 2016 | Health & Beauty
Jan 25, 2016 | GPS
Dec 30, 2015 | Health & Beauty
May 14, 2014 | Beurer Bm40 Xl Display Upper Arm Blood...
Nov 21, 2012 | Beurer Pm 90 Heart Rate Monitor -...
Sep 01, 2010 | Health & Beauty
954 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: