HP Scanjet™ G3010 Flatbed Scanner Logo

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Cricky Bird Posted on Apr 24, 2012
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How to clean the glass underside of the hp scanjet g3010

The glass underside has smudges, how do I get rid of them?

1 Answer

bzet1820

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  • Master 700 Answers
  • Posted on Mar 18, 2015
bzet1820
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Working with computers since 1964 (yes, there were computers even then...), with consumer scanners since 1988, servicing hp equipment and scanners since 1998, for saving my life - i never, ever see any smudging on internal surface of the glass... could you kindly elaborate how you get smudging there?

there is no consumer serviceable parts inside, these are "disposable" scanners and never intended to be repaired or serviced inside.

  • Mike M
    Mike M Jul 10, 2017

    I have the same problem. It LOOKS like cigarette smoke condensed on the inside, except that NO ONE here smokes near the machine. EVER! Then further it looks like someone set an ice-cold drink on the middle of the glass (also can't imagine anyone doing this) and the cold caused moisture to condense on the bottom side of the glass causing the previously deposited "smoke" to form a "glass-ring" on the underside. Really like this scanner and was hoping to find out it was an easy task to remove a few screws and remove the bed glass.

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5 Related Answers

Anonymous

  • 2712 Answers
  • Posted on Oct 04, 2008

SOURCE: HP Scanjet 3400 C

Unfortunately, The 3400 series cannot be cleaned on the underside of the glass. Scanners with the capability of having the under side of the glass cleaned are listed below.

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Thomas F. Schneider

  • 2715 Answers
  • Posted on Dec 29, 2008

SOURCE: i want to install scanner of HP Scanjet G3010 from internet.

I did not know which version of windows that you have. Follow this link to download weither the complete software or driver. If only driver is availble ,download it and save it to you computer. Install scanner using START-CONNTROL PANEL- PRINTERS AND SCANNERS. When the computer asked if it should go to the internet to find driver say no and tel it whwere you put the driver. internet control panel-printers and scanners. This should work for you.If any problems just say so here and i wil give you any more info that you may need.  Thanks

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=1849438&taskId=135&prodTypeId=15179&pro

Anonymous

  • 326 Answers
  • Posted on Feb 17, 2009

SOURCE: I want HP scanjet G3010 scanner software for windows 2003 OS

http://www.dll-provider.com/search/HP%20SCANJET%20G3010%20drivers%20server%202003.html?aff.id=1950&aff.subid=3

theres the driver but not sure about the utilities, try the driver and let me know how you get on

Anonymous

  • 2785 Answers
  • Posted on Mar 02, 2009

SOURCE: I need hp scanjet g3010 driver for windows 2003

plz check the hp website for the drivers

Anonymous

  • 716 Answers
  • Posted on Apr 20, 2009

SOURCE: Hp G3010 Drivers

Click here to download you driver please enjoy and thanks for choosing fixya.com. If there is any problem let me know.
Sincerely,
Michael Scott

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Hp G3010 Drivers

Click here to download you driver please enjoy and thanks for choosing fixya.com. If there is any problem let me know.
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HP Scanjet 3400 C

Unfortunately, The 3400 series cannot be cleaned on the underside of the glass. Scanners with the capability of having the under side of the glass cleaned are listed below.
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