Question about Apple iPhone (16 GB) Smartphone

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Itunes error 3259 - Apple iPhone (16 GB) Smartphone

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bella Lee

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One of the issues that most users face with iTunes is an error message that says iTunes Error 3259. When it happens, the messages iTunes offers to explain it include:

  • "iTunes could not connect to the Store. An unknown error occurred (-3259). Make sure your network connection is active and try again"
  • "There was an error downloading your music (-3259)"
  • "Cannot connect to the iTunes Store. An unknown error has occurred."
To fix iTunes error 3259, you can try below solutions:
  1. Confirm that your internet connection is working properly.
  2. Make sure you're using the newest version of iTunes.
  3. Make sure that your computer's settings for date, time, and timezone are all correct.
  4. Log in to your computer's admin account.
If none of these methods fixed the problem, here are more 5 useful solutions to fix iTunes error 3259.

Posted on Jun 21, 2018


johnny diesel

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The iTunes Error 3259 generally pops up when security software installed on your PC conflicts with iTunes doing things like connecting to the iTunes Store/ syncing with an iPad. So, suggested you to Fix iTunes Error Code 3259 In iPad iPhone either by approaching out at iPad Customer Service Number 1-800-608-5461 or by getting aware of how to DIY as mentioned underneath How To Fix iTunes Error Code 3259 in iPad iPhone Call 1 800 608 5461

Posted on Mar 24, 2018


Ali Haider Saleem

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Salam,dear, Resolution

  1. Remove any proxy information you have set up.
  2. Update to the latest iTunes software version.
  3. Try turning off your Firewall to see if the issue is resolved (this includes the built-in Firewall or a third-party Firewall such as Norton Personal Firewall, McAfee, Symantec, etc.). Learn how to turn off your Firewall:
Also check me

Posted on Apr 24, 2012

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ITunes Error 13010 - How to correct this error in iTunes

As with any application in any operating system in this high tech computer industry today, there is always going to an error of some kind. How that error can be eliminated, is always the principal concern of any computer user of a Mac or PC.

One of the errors I would like to provide a tip for you, on how to resolve, is the "Error 13010" error message, which affects users of iTunes in Mac OS X.

The Error 13010 alert, will usually appear when a user is unable to launch and open iTunes. More often than not, however, the fix for this error is a relatively easy one.

Here are steps for you can implement to eliminate this error:

For Mac OS X

• Make sure iTunes application is closed.

• Click anywhere on the blank space of your desktop and Finder will appear near the Apple menu icon located in the upper left corner of your screen.

• From the Finder menu click on Go> then select Go to Folder


• You will need to type /Users/td7/Music/iTunes in the open dialog


• This will take you directly to your iTunes folder.

• Within iTunes folder, locate and remove to the Trash,
the iTunes Library Genius.itdb. file


Once you have removed this file, close the Finder window and relaunch

Launching iTunes will restore a new iTunes Library Genius.itdb file
and as a result, no longer see the Error 13010 alert message.
In the event that this procedure does not allow you to launch iTunes normally, you should remove iTunes and re-install the application.

But don't worry though, you will not lose your iTunes Library, as that remains untouched in the Music folder.

You are simply going into your Applications folder and removing iTunes application and then reinstalling it.

Here is the link for downloading and re-installing iTunes, as needed:
Download iTunes '09 for Mac

So now you have at least one workaround, from a number of iTunes errors, should it manifest, which you can use to resume normal functionality of your iTunes application.


I will be providing more tips in future articles covering workarounds like this, for the various error codes which can affect the functionality of either the Mac OS X platform or any applications installed within its volume.

As always, I hope this information proves beneficial to you in some way, if not now, in the future, should such an error like this adversely affects your iTunes application.

Thanks for reviewing this Mac OS X Fixya Tip.




on Apr 09, 2010 | Apple iTunes

2 Answers

Itune 306 error


iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.
To reset iTunes Store cache:
  1. In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
  2. Click the Advanced tab.
  3. Click the "Reset cache" button.
  4. Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
  1. Open iTunes.
  2. Access iTunes preferences:
    1. On a Mac: From the iTunes menu, choose Preferences.
    2. On a Windows PC: From the Edit menu, choose Preferences.
  3. Click the Parental Controls tab.
  4. Remove restrictions on Parental Controls.

Oct 22, 2013 | Apple iTunes

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I try to download the update but it keep saying 33SA-0000-3080-0506-8007-2EE2

Have you looked at this article:
(iTunes Store reporting error - 3259)
One suggestion is turning off the firewall on your computer.

Jun 02, 2011 | Microsoft Xbox 360 Console

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Err 3259 when trying to restore my 4th generation ipod touch

Hold down the sleep/wake button and the home button together until it restarts, when you see the apple logo let go of the sleep wake button but continue to hold the home button. Soon iTunes will tell you that it has found an ipod in recovery mode and that you must restore it. Try restoring again. If it fails take it to an Apple Store if you can for support. (You have to book an appointment online)

Jan 27, 2011 | Apple iTunes

1 Answer

I have a message 3259; what does it mean??? Marcel, Cape Town ( very happy with the phone!!!!)

This may occur if you are using an older version of iTunes, having a network connection issue, or when a Firewall protection system on the computer is blocking some communication ports that iTunes need to have open for full functionality.

  • Update to the latest tunes software version.
  • Try turning off your Firewall to see if the issue is resolved (this includes the built-in Firewall or a third-party Firewall such as Norton Personal Firewall, McAfee, Symantec, etc.
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    Entourage Error 3259

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    Cable companies for example, and possibly your campus network, often restrict the sending of Mail to those computers that have a local connection to their network based on the IP address they are using -- i.e. where you plugged in or which wireless adapter you are connected to. Alternatively, many others require your mail client to present your user name and password to authenticate... or possibly to authenticate only in those cases when you are not connected locally.

    So... to get an iron clad answer, you need to find out from the Mail server administrators what type of authentication is required. This information is often listed on "help" web pages describing how to set up your mail client... or call them if you can. Alternatively, check your Entourage setup to see how it is contacting the server for outgoing mail. Try changing the authentication method to use Password authentication if it is not already. Ultimately, the mail administrator for your Mail server is likely your best help resource.

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    Oct 13, 2009 | Microsoft Entourage For Mac for Mac

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    Iphone restore error 3259

    put it in dfu mode and then restoree it

    May 17, 2009 | Apple iPod touch

    4 Answers


    Not sure how many users on set up on your pc, but if you and your husband have different user accts, yours may not be able to restore using your log in.

    There's a lot of good information and steps to try on the link above. If it doesn't work, you can always try going to an apple store and sitting at the "genius bar" (no kidding...that's what they call it.). Good luck

    Jul 16, 2008 | Apple iPod touch

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