Error Message When I try to scan photos it always pops up as "Insufficient Memory" for MP Navigator.. it will not let me scan my photos.. It sometimes does this then lets me scan.. How do I solve this problem?

Hi there,

Scanning images,
About Scanning images
You can scan images from the machine to a computer without printing them and save them in popular formats. Scanned data saved on your computer can be processed using image processing software. Furthermore, you can use the OCR (Optical Character Recognition) software to convert scanned paper documents to text data.

* Before scanning
Before scanning images, confirm the following :
- Are the necessary software (MP Drivers and MP Navigator) installed ?
If the software is not installed, install it.
- Does the document to be scanned meet the requirements for an original to be set on the Platen Glass ?
- Is the machine connected to a computer correclty.
Confirm that the connection between the machine and the computer is physically secure.

Scanning Methods.

A) Scanning Using the MP Navigator
MP Navigator enables you to scan in documents loaded on the Platen Glass and view images saved on your computer or on a memory card. Scanned documents can be previewed and easily printed and edited according to your needs.
You can use the supplied application softwares to edit or print the document you have scanned.

Windows : Double-click the [MP Navigator 2.0] icon on your desktop to launch MP Navigator.
Mac : Select [Applications] from the [Go] menu, then double-click the [MP Navigator 2.0] icon to launch MP Navigator.

You can launch the following application software from the MP Navigator.
* Easy-PhotoPrint (Photo Printing)
* ArcSoft PhotoStudio (Photo image editing)
* ScanSoft OmniPage SE ( Converting scanned document to text)
- This application software may not be supplied with teis machine in some country.

Note : If you did a [Custom Install] and only installed the MP Driver and MP Navigator, these application software were not installed and thus cannot be launched. To launch any of the above application softwares from MP Navigator, do a [Custom Install] once again to install them.
For detailed operations of the MP Navigator, refer to the Scan Guide.


B) Scanning Using the Operation Panel of the Machine
You can scan documents to your computer by using the Operation Panel.
Important : Do not insert or remove USB cables when scanning images with the machine connected to a computer, or when the computer is at sleep or standby mode.
*If you are using Windows XP
The program selection screen is displyed the first time you press [Color] or [Black] on the machine.. Specify the [MP Navigator 2.0] as the application software to use, check [Always use this program for this action], then click [OK]. From the next time, MP Navigator is automatically started.

*When using Mac OS X
For the machine to start scanning when [Color] or [Black] is pressed, you need to set MP Navigator as the starting application software in Image Capture under [Applications] of Mac OS X.

1) Press [ON/OFF] to turn on the machine.
2) Load the documents on the Platen Glass.
3) Select the scan option.
a) Press [Scan].
The scan operation selection screen is displayed.
b) Use Up or Down arrows to select the scan operation, then press [OK].
Scan standby screen is displayed.
Save to PC : The document is scanned and saved.
Save as PDF file : The document is scanned and stored as a PDF file.
Attach to E-Mail : The document is scanned, and the image is attached to an e-mai using the e-mail application software.
OPen with application : The document is scanned and displayed on the registered application software.

4) Press [Color] or [Black].
The document is scanned. The settings configured from MP Navigator apply when scanning.
Important : If with some types of original the position and size of the image is not scanned in correctly, please refer to the "Selecting the Behaviour of the Operation Panel with Mp Navigator " in the Scan Guide (on-screen manual). and change the MP Navigator [Document Type] and [Document Size]] to match those of the original being scanned.
Note : The operation to be performed after scanning the document depends on the scan operation setting you have selected in step 3. For details on how to modify the operation settings, refer tp the Scan Guide on-screen menual.

C) Scanning from an Application Software
You can scan an image from TWAIN-or- WIA (Windows XP only) complaint application software and handle the scanned image in the application software. For detailed operations, refer to the Scan Guide (on-screen manual).

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Try to adjust the scanner resolution

Solution: Adjusting Output (Scan) Resolution (Windows) - MP150 / MP170 / MP450 / MP500 / MP800 / MP950

Adjusting Output (Scan) Resolution By changing the resolution, you can set how clear the image is going to be.
The higher the resolution, the clearer (but the larger) the scanned image is.
The resolution can be changed before scanning. (Note)
If the resolution is doubled, the image data will be quadrupled.
If the data is large, problems such as slow processing speed or lack of memory may occur.
To change standard scan settings using MP Navigator, click here
To change more advanced scan settings using the scanner driver, click here
Using MP Navigator

1. Place the document face-down on the platen glass.
   
   
2. Launch MP Navigator.
   
1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
   
2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.
   
   
3. Click 'Scan Photo/Document'.
   
   
   Display varies according to the printer model.
   
   
4. When the Scan Photo/Document window is displayed, click 'Specify'.
   
   
   Display varies according to the printer model.
   
   
5. When the Scan Settings window is displayed, select the resolution in Scanning Resolution drop-down.
   
   
   
   Select from the following scanning resolutions:
   [Text(OCR)]: 300/400/600
   Other: 75/100/150/200/300/400/600
   
   
6. If necessary, set other items as well.
   
   
7. Click 'OK'.
   
   
8. In the Scan Photo/Document window, click 'Scan' to start scanning.
   

Using the scanner driver

1. Launch MP Navigator.
   
1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
   
2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.
   
   
2. Click 'Scan with Scanner Driver'.
   
   
   Display varies according to the printer model.
   
   
3. Change the resolution.
   According to your purpose, set the resolution in Simple Mode with ease, or in Advanced Mode with a detailed setting.
   
   To set the resolution in Simple Mode:
   
   (A) Select the 'Simple Mode' tab.
   
   (B) In Destination drop-down, select the resolution which suits the purpose.
   
   
   
   
   To set the resolution in Advanced Mode:
   
   (A) Select the 'Advanced Mode' tab.
   
   (B) In Output Resolution drop-down, select one of the preset resolutions, or enter a number from 25 to 19200 to specify your favorite resolution.
   
   
   
   
4. In either Simple or Advanced Modes, select other settings as required and then click 'Scan' to start scanning.

You can Scan image from the machine into a computer and save them in,JPEG,TIFF,PDF or BITMAP format.
Scanning Methods:Scanning Using The MP Navigator- Using the MP NAVIGATOR you can Scan process and save documents to your computer.On the MP Navigator 3.0 double click then open it and via:
1 Easy Photo Print(Photo Printing)
2Arcsoft Photo Studio(Photo Image editing )
I shall try to help you
Thanks

I have for steps for fix this issue please check it


If you have a Canon Pixma and you cannot scan because of "insufficient memory", then try this:
go into My Pictures -> MP Navigator
Then delete all the dated folders in there. They are the past scans you have done, they eat up your memory.


or you can uninstall and reinstall the printer driver also and you can configure the virtual memory.

OR

Adding twain_32.dll to the Windowsfolder solved the problem.For people who don't want to search for it go on the link

http://www.dll-files.com/dllindex/dll-files.shtml?twain_32

- press "scan" button, then press "start" button (either black or color)
- a small window (MP Navigator EX - MX310 series) should appear on your computer screen
- you can then choose one of the option there
- place a document or photo you want to scan on the canon plate face down
- then back to your computer screen and click "scan"

i have iMac and the pop up window says (MP Navigator EX - MX310 series) when i press "start" button on Canon
now i'm not sure if it'll say (MP Navigator EX - MX310 series) on windows PC
hope this helps. good luck.

Had this same problem and just fixed it. You need to actually change the button settings in Navigator. Open MP navigator and choose One-Click, then click Button Settings. You can choose a new save destination from here. Even though you are using the software instead of the button on the device, it works.

Try using your scanner from your computer, I'm using windows XP and when i go to My Computer and the printer is connected i see a section that says Scanner and Cameras, your printer should be there, click on it and follow the easy step to scan a document.

I had the same problem. Adding twain_32.dll to the Windowsfolder solved the problem. For people who don't want to search for it: Look Here.
Then you won't get this error but one saying to reinstall the printer driver. Just do it and the problem is solved.

I had the same problem. Adding twain_32.dll to the Windowsfolder solved the problem. For people who don't want to search for it: Look Here.
Then you won't get this error but one saying to reinstall the printer driver. Just do it and the problem is solved.

I have got pictures from the scanner to the PC using the import option with photoshop. It would probably work with other image handling software.
The MP navigator program supplied with the MP600 is non functional with my machine. It just comes up with 'insufficient memory ' message as I said in my posting

Nick M