Freezer and refrigarator are not getting cold enough

I have the same fridge its the sensors there hidden behind the back panel. there are 2. one at top and one at bottom. one of them will faulty. there cheap to buy and easy to fit.

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

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heatman101

Your drain is plugged. Basically the freezer goes into defrost and melts frost off the condenser coils. A big piece most likely fell off and freezer came out of defrost before it coulld melt and drain out completely. To fix you have 2 options. Have towels
#1- move contents of fridge and freezer to a backup fridge. Leave unpluged with doors slightly opened for 24 to 48 hrs. Use towels to cleanup any water. Plug back in wait 2 hrs to make sure temp gets back down before putting contents back in fridge.
#2- Remove contents from fridge and put in ice chest. Have towels ready. Remove ice maker ( if there is one) usually two screws on top hard to see and one on bottom. Disconnect the quick connect for the ice maker. Remove screw on back wall. Be careful when removing air vent on back wall. Its plastic and can break. Remove back panel. Look on the silver plate under coils and you will see ice and where the drain is. Remove ice than pour hot hot water down drain until it flows freely into drain pan under fridge by compressor. It may look like there is not ice make sure othyerwise you will be doing this all over again in a few days. Once water flows freely put everything back together wait about 2 hrs for freezer temp to get cold enough and than you can put contents back in freezer. If you have any question or need help please feel free to comment me back.

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.

Try removing everything out of your fridge, switch it off and open all doors for 12 hrs. Then close doors and switch it on for another 24 hrs before putting in you stuff. most likely the evaporator is iced up, you need to defrost if fully.

Your automatic defroster coil is open and needs to be replaced along with the fan in the freezer that blows the cold air around and also blows air into refrigerator.

Bad smell down below is food rotting in that section because it is not cold enough.

hi thanks for the question. it takes at least 24 hrs for a fridge to get cold. so depends how long its been on. if on for more than 24 hrs. check the fan motor in the freezer . thanks the appliance doc. please rate my answer. thanks.

HI thanks for your question. a fridge takes at least 24 hrs to get cold and cycle give it some time. the gurgling is normal its the freon boiling in the freezer. its normal. thanks the appliance doc. please rate my answer. thanks.

You may need to check to make sure the drain pan below the fridge is emptied and cleaned out. another thing to do is clean off any cooling fins under or behind the fridge.

Another thing is do you hear the fan running at all? One time I found a plastic sack caught into the fan, and that burnt it out.

If nothing else, you might need to see if the compressor is working correctly.

Good luck.