I'm no expert but, did you try touching the online or hook button on the fax to hear the dial tone? Or connect a basic home phone into the phone jack at the wall the fax was plugged into. Do you get a dial tone. If no dial tone, call the phone company. If there is a dial tone, its the fax.
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The machine is set with the sleep mode as a default. The fax part can be changed to recieve a fax by pressing the fax mode button. Press it until it says Fax only, not F/T. F/T means Fax/Telephone. This mode would make it to where you have to pick up the reciever and press start when a fax comes in. The Fax only mode means it will pick up everytime a fax comes in automatically. Let me know if this was helpful. Please give my helping a rating. Thanks!
Hello,Mafriend,It sounds like you might have recieved a Fax machine that Recieved a surge,To verify this Ck the Jack where the Phone line goes in to see if you have any type of discoloration there,also see if it locks up your phone line from making calls or recieving Them