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There is no AM capability with that model.
It is FM only.
The manual in PDF format is here:
file:///C:/Users/Stan/Downloads/IKBC384S-1582-01-English%20User%20Manual.pdf
Could be the power supply voltage is low, possibly due to a bad capacitor, it seems that when the counter advances it is pulling the voltage down enough to cause the problem you are experiencing. If you can select a disc in the service mode, the counter should be inactive, and you can see if the disc will play through.
Did you get a small piece of single wire with the system. That's the FM antenna. Connect that at the back of the music system labeled FM Ant: and it should solve your problem. Just check in the auto tune mode does the radio stop at the station number correctly and if the stereo indicator light up.
When the player gets stuck, if you put another CD will it play the new CD play for 25 minutes ?. If so try playing the last track of a CD after a cold start. It it does not play the last track on a cold start , you have some physical blockage/damage on the lens rail after half position.
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