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Question about SanDisk Sansa e250 MP3 Player

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Player turning on and off when trying to access it

I have a relatively new Sansa e250 mp3 player. I was recently deleting old music and adding new music. I was using Real Player to do this and just before the transfer of new music was complete the player shut off then turned back on. It now goes on and off by itself now every time I try to access the player, either with a media program or just by clicking on the media folder on the player itself, in Windows Explorer. Can you help with this? Tom Gingras

Posted by Tom Gingras on

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...check that the player is set to MTP mode and don't even have realplayer or WM player open when you connect. Drag-and-drop from your desktop should be working. Also, check the player's HOLD button and make sure the player's battery actually has power! (The PC USB port needs to be "high power" to get juice to the battery...maybe it's not charging?)

Posted on Dec 13, 2006

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In your player's menu, go into Settings, choose USB mode, and change it to MSC. This will cause the player to show up in Windows as if it were a flash drive, and you can add and delete music by drag and drop into the player's Music folder.
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If you want to delete EVERY track off the player, then reformat the player in Windows Media Player - it's a shortcut - see my "tips and tricks" on formatting mp3 players

If there are artist, album traces, then you need to click on every subfolder under your device in Windows Media Player and delete every trace that way - tedious, but effective

-Tha Mp3 Doctor
There are 2 ways to format an mp3 player - if you were formatting the mp3 player from "My Computer," then try reformatting from Windows Media Player instead - I have a "tips and tricks" entry on How to Format an Mp3 Player for details

If that doesn't work, then double-click on My Computer, double-click on the Sansa player, and go to the various folders that it lists - music, voice, etc. Delete the songs ONLY - do not delete the dat, bat, ini, inf, or other system files
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Try to reformat the card. Go to My Computer then right click the drive corresponding to your sd card and select format. Put some music back on, and try again. When your Sansa boots you should get a message stating it's refreshing the database. Good luck.
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I accidentaly sinc music to my sansa e250 from windows media player and it wont come off!!!

Mp3 files can be loaded using either WMP or Windows file manager (Explorer) but a different USB setting is required by each. WMP uses the MTP setting while Explorer uses MSC. If you used the wrong setting this may have caused your problem. Also for some reason MP3 files loaded using a file manager will not appear when trying to view them using WMP. To solve the issue I used the MSC setting to view all of my MP3's using file manager. I then deleted the ones I had recently added, changed the setting back to MTP and reloaded them using WMP. Worked like a charm. Hope that helps.
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