I have the camera connected by usb cable but the zoombrowser software says it can't find the camera. The images come up using Adobe but save them as tiff files. When I try and save the images using the viewer to change file type it says the path is too long no matter how long the path is.

Although the manual does not show how to connect to a computer, the system map shows how to use a mini USB cable to connect the camera to a PC. But before the camera will communicate with any PC or Laptop, it needs software.

From the Canon USA website you still can download the Zoombrowser EX software for free. It used to be the EOS Digital solution disk and the ArcSoft PhotoStudio Disk.
Before connecting the camera, install the software. Then when software (and driver) are installed, when connecting the camera, the software will start up and ask what to do. Like import the pictures to the computer.

Success

If images cannot be imported automatically into the Windows PC, check [Precautions] below.



[Precautions]

- Temporarily terminate resident software such as antivirus software.

- Connect the AC adapter or load a fully charged battery into the digital camera.

- If RealPlayer 10 is installed, select "Tools" - "Preferences" and then disable "Automatic Services."



XXXen the digital camera is connected to the PC, if the FinePixViewer starts up and images in the digital camera are displayed, skip Steps 1 to 5 and start with Step 6.



1. Start up the PC and then connect the digital camera and PC using a USB cable.



2. The "USB MODE" setting of the digital camera may be set to "PC CAM."

Set "USB MODE" to "Card Reader" or "DSC."

*Only in the case of the digital cameras that have the "USB MODE" setting in the SETUP menu



3. Check whether or not any mark indicating the USB connection (USB, CARD READER, USB symbol with an arrow mark, etc.) is displayed on the LCD monitor of the digital camera.

If not, the digital camera and the PC are not connected properly. Check the following points.



a. Restart the PC, disconnect and connect the USB cable and then try again.

b. If the PC has multiple USB ports, connect the USB cable to another port and then try again.



If no mark indicating the USB connection is displayed even after performing above Steps (a) and (b), the digital camera or USB cable may have a problem.



4. Check whether or not "Removable Disk" is displayed in "My Computer." (For example, when the operating system is Windows XP, a FinePix icon in the shape of a digital camera is displayed.)

If "Removable Disk" is not displayed, install the USB driver again.



5. Automatic startup software (Exif Launcher) may not function properly.

Perform the following procedure.



[Windows XP]

a. Select "Start" - "My Computer."

b. Right-click the "FinePix" icon and then click "Properties."

c. Click the AutoPlay tab.

d. Click "Music files" and then select "Pictures" from the displayed list.

e. Select "Select an action to perform."

f. Select "Viewing images with FinePixViewer."

g. Click the "OK" button.



6. The Automatic Save Settings may be incorrect.



Specify the Automatic Save Settings again by following the procedure below.



a. Start up the FinePixViewer.

b. Select "Automatic Save Settings" in the "Settings" menu.

*If "*** not found" is displayed, click the "OK" button.

c. In the "Way of Saving" column, click the "Browse" button to specify the storage location.

Your CD is for an older version of Windows and the installers/drivers have changed over time. The driver you need is part of the Windows 7 OS so you should be able to just connect the camera to the computer using the appropriate USB cable.

The software update for the ZoomBrowser EX is available here: http://software.canon-europe.com/products/0000484.asp if you need. Use the drop-down menu to select Windows 7. Download and save the file. Then launch the updater (double-click) and insert your CD in the optical drive of the computer. Then follow the on-screen directions to install the ZoomBrowser EX version for Win7.

You can import from the camera with Paint (File > Import from Camera or Scanner) and PhotoGallery (if you have the Windows Live package installed)

I hope this helps.

Cindy Wells

thats also known as a powershot a40 - heres the support site for that camera http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=221&modelid=8288 if you goto the drivers and download tab - here you will find a manual - for zoom browser and the camera You should be able to connect the camera to your computer with a supplied USB cable - and then the zoombrowser software should detect your camera connected and offer to transfer images In the manual on Page 126/128 explains how to connect camera to PC Also explains in the manual how to transfer the images. If your PC has a memory card reader you can transfer that way - also explained in the manual

Try using a different USB cable. The connections between cameras and computers usually are problematic. A card reader will allow you to download the pictures from the SD card, without problems and saving your camera's battery power supply

Most of the issues can be solved by either reinstalling the software or by disconnecting and reconnecting the device.
In this case we can close in on three solutions
1) The USB drive in the system is not functioning. Try connecting any other USB devices to the same USB port and check whether it works or not. If the other device works well then it could be a problem with the data cable or with the port in the camera (usually firewire)

2) The data cable used to transfer data might have become faulty.Try using another data cable if possible and still the same issue continues then try connecting another camera to the system and if the other camera gets detected then the problem must be with the camera.

3) Try connecting the same camera to another system and see whether the camera gets detected. If no, then the port in the camera is defective.

After this we can close in on which could be faulty. data cable / Computer / Camera.

Make sure you turned the camera on. Could be a bad cable. Best thing to get is a usb card reader. Some people report problems of bent pins because of removing and reinserting them in the camera. So be careful there. Re-Install the software that came with it from Canon. Or you can download it from CanonUSA. URL below.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=314&modelid=14256

choose your OS and download what you need. 
Looks like ZoomBrowser is up to 6.1 now.

You can use microsoft scanner and camera wizard to download in the meantime. I'm not sure what is going on with your Zoombrowser software. Which Operating System are you running?

Try updating the Zoombrowser software.

If you have a connection to the camera, go into my computer and get images directly off the camera using scanner and camera wizard, microsoft's default program. This will at least allow you to transfer your images until you can resolve the software problem.

If you have no connection to the camera via your computer, you need to try some other troubleshooting steps to get a connection. I will post those below in the next post.

WELL ZOOMBROWSER IS A STILL IMAGE SOFTWARE SO USE A DVD EDITING SOFTWARE THAT CAN READ A VOB FILE OR VRO FILE EXTENSION