Kogi l4bx-na ko 14.1" Flat Panel LCD Monitor Logo
Harry Hamlin Posted on Nov 27, 2006
Answered by a Fixya Expert

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Monitor Display Offset

After a relative (who had no idea what she was doing) connected and then disconnected a web cam to my daughter's computer the monitor display became offset. The top of the display was at the bottom right of the screen and the bottom of the display was at the top left of the screen. The mouse worked, but it was nearly impossible to see anything. After attempting to fix it by changing the resolution to the lowest setting, the screen now shows only black and white horizontal lines on the bottom half and is blank above. It seems to me that the video settings were changed in connecting the web cam, but I can't see enough to change them back. Any ideas? Kogi monitor connected to an eMachines PC with Windows default driver.

  • Ron Simpson
    Ron Simpson Dec 09, 2008

    I have a similar problem with screen split into 5 or 6 locations.  At first I thought it was my mothers e-machine video driver but hooked up to my laptop with same results.

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  • Expert 47 Answers
  • Posted on Nov 27, 2006
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Joined: Nov 15, 2006
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Hi HarryH, Sounds like the web cam software may have changed a .dll or some other system file that the video chip is using. I would try uninstalling any software from the cam and removing and reinstalling the video drivers. Have your windows CD or the CD that came with the PC handy we might need it. Open Device Manager Control Panel > System > (or hit Windows key + Break key) and if you're using XP switch to the Hardware tab and click Device Manager. Double click Display Adapters. Right click the video adapter listed and click Uninstall. Click yes you're sure to whatever warning message comes up. Now reboot your PC. Windows should auto-detect the video and re-install the correct drivers. There IS a possibility that the first re-install could use the same bad files...so if while re-installing you DON'T get asked for the windows CD and you still have the problem after rebooting, go to the manufacturers web site and download the drivers for your system and force windows to install those files. If you don't know how and it comes down to needing to try that let me know I'll walk you through. Please come back here and comment this post, some people have been missing the "Add a comment" link at the bottom of the post. Starting a new thread to answer an Experts questions makes it hard on the prople trying to help. :) Let me know how it goes, Dude

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I can assist you further if you get the expected message above after disconnecting the cable.

If it does the same thing after disconnecting the cable the monitor is no longer any good and has failed. There is nothing you can do to fix this problem other than to take it to a qualified repair shop that will work on monitors or you could have it replaced under warranty if one exists.

Hope this has fixed ya.
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