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Posted on Nov 16, 2008
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Sticky keys My comma won't work and when you don't need it it appears endlessly. Ihave the same problem with the letter m before. Now comma has theproblem and the mouse's right click. up and left arrow keys and ctrland alt do not function.. It's a burden. Help me.

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  • Master 4,889 Answers
  • Posted on Nov 16, 2008
Anonymous
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Joined: Oct 06, 2007
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You can try cleaning the keyboard. most keys can be removed easily by just pulling them out.
This will require about 2 hours time once you have collected the proper cleaning materials.

  • Cleaning materials:
  • Cotton swabs
  • Cosmetic foam rubber cleaning pads ( use only with naptha (lighter fluid), NOT alcohol)
  • Paper towels
  • Rubbing alcohol
  • Water
  • Lighter fluid (naptha)
  • Fine tipped tweezers
  • Scissors
  • Kitchen strainer
  • Household cleaner, Windex or equivalent
  • Super Lube Dry Film spray (critical - DO NOT SUBSTUTUTE !) K-Mart automotive.
  • This is a PTFE (teflon) based lubricant which dries perfectly DRY and is ideally suited for this application.
Proceed as follows: DISASSEMBLE
IMPORTANT: Make a keyboard map so you know where each key goes.
Carefully pry each key loose with a small screwdriver and place in a container. They pop off. DO NOT use excessive force. There may be a small rubber piece for each key. Remove all of these and place in a separate container. CAREFUL, these are small and like to jump away.
CLEAN KEYBOARD ( do this well...... you will be wonderfully rewarded )
Clean the keyboard with cotton swabs SLIGHTLY DAMPENED with water. Replace these often and BE SURE they are only slightly damp. If they are too wet the excess water will contaminate the keyboard through capillary action. This will clean all water soluble contaminants like Coca-Cola, coffee, and sugar residue. For the very small places, cut the foam rubber into small pieces and use the tweezers, again SLIGHTLY DAMPENED, for cleaning. You must clean each and every key space, inside and out, this is critical since this is where the key touches and moves.
Repeat this procedure again using rubbing alcohol and cotton swabs but NOT the foam rubber as it disintegrates when used with alcohol.
Finally repeat this procedure using naptha (lighter fluid) and foam rubber. You can clean even the smallest key guides with small pieces of foam rubber and tweezers. This action will remove any petroleum based contaminants as well as the grease that is sometimes used on the wider keys which may have guide wires, for example, the SCACE BAR.
CLEAN KEYS
Some keys may have wires attached and some grease on them, clean these first with cotton swabs and naptha (lighter fluid). Remove all traces of the grease.
Place all keys in a kitchen strainer. Spray with household cleaner and let stand for 5 minutes. Rinse thoroughly with hot water and place keys on paper towels to dry. Let dry completely.
CLEAN RUBBER COMPONENTS
Place all rubber components in a kitchen strainer. Spray with household cleaner and let stand for 5 minutes. Use stopper in the sink so that you don�t lose these if they jump out of the strainer. Rinse these thoroughly with hot water and place on paper towels. Fold the towels over and press to squeeze most of the water out of the pieces. Let dry completely.
LUBRICATE KEYS
Place all keys bottom-up on a paper bag. Lightly coat the keys, at a 45 degree angle with Super Lube Dry Film lubricant. Do this from all 4 sides to assure penetration and coverage into the small and critical guide spaces inside each key. Let dry ( this happens nearly instantly). DO NOT overdue this step as the carrier solvent may affect the plastic.
LUBRICATE KEYBOARD
Mask off the laptop with paper and scotch tape. Apply lubricant (as above in LUBRICATE KEYS) to the keyboard and let dry.
All right, you now have perfectly cleaned and lubricated keys, keyboard, and rubber components.
REASSEMBLE
Place all rubber components into the keyboard.
Install keys with wires. Make sure wire is secured in the key, usually snapped into place. Place ends of wire in the guide slots adjacent to the key location as you align the key. Firmly press down to snap the key into place.
Install the rest of the keys by aligning and firmly pressing down.

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Suddenly I can't type symbols that require the shift key. Capital letters work normally as do numbers.

Not sure if this is what your looking for but you might try to give this a try . It Could be your sticky keys and the worse thing: they can be activated by mistake. Sticky keys make it so you don't have to hold the shift, ctrl, alt and Win keys in order to activate their special functions. You can hit shift, let it go, and then hit a letter. You will get a capital letter.
How do you activate it? Usually by tapping on the shift button five times in a row. When you do that, a beep sounds, and the above dialog box appears. If you're not paying attention, you might just hit yes without realizing, it is the default answer after all, and you're stuck with sticky keys.
So how do you fix it? If you've managed to activate sticky keys by mistake, tapping five times on the shift button will turn them off. You won't see a notice about it, but you'll hear four beeps, and then a distinctive downwards beep. Sticky keys are now off!
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the classic post, is it hardware or software.? endless now and future.
wow no PC stated, at all nor OS ,(op sys running? is?)
the HP service tag , what does it tell you, it is, HP will ask you the same question or get no help there.
amazing post. LACKING THE 2 KEY FACTS. AND THIS.
BOTH SHIFT KEYS FAIL,??
IT CAN ONLY BE 2 THINGS.
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if you boot to any test disk or stick does it fail still.?
I have a linux CD and Linux boot USB stick.
I insert it and boot to it, its super simple to do on all PCs made.
if Linux like this KBD then the KBD is not bad, for a fact.
that takes, 5min or less work. to learn this fact.
did you know a USB keyboard works on laptops too? try it.

this link solves , corrupted OS. (the easy way of 3 possible)
https://support.hp.com/us-en/document/bph07143

The worst case is laptops(notebooks)

here is LT running perfectly with no original keyboard
http://pcdied.com/blink-w-scr1.JPG
take any USB keyboard and plug it in, and test any LT made.
and any Desktop made with USB ports,
all LT have USB, (not in 1984 HPs first)

now the easy test

I have a live linux and a live windows PE disk and mem stick in my service kit. (ask how to make one its free, and easy after buy blank CD or stick)
i boot to that usb stick and say linux loads, in seconds... btw.
wow my keyboard works now , so my HDD installed OS is infected
or corrupted ,the cure restore the software, using HP methods.
one other OS related cure.
if some kids messed up the keyboard driver seen in device manager., (super hard to do) then get it at hP .com and reload it.
or right click the keyboard line in DM. and click update. driver.


DM and keyboard line present and me clicking update driver there.
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i have the same problem with letter m before and now comma has the problem!
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