Well not long after I got my notebook pc, my disk drive started having trouble reading CDs and DVDs. It makes a short whine noise repeatingly like it's trying to read the disk. Sometimes will not read the disk and I have to reincert it and prey for it to work.
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You didn?t mention the type of disk (something you burned or bought) or the physical condition of the disks (brand new, some scratches or lots) but if they?re commercial CDs or DVDs and you can play them in another laptop or player you should be able to play them in your laptop consistently.
About the only thing I would recommend doing to a new laptop drive still in warranty would be to clean the drive using a commercial CD cleaning disk. If you still have trouble reading commercial CDs that play in other devices I would contact the manufacturer?s technical support for repair.
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I would try cleaning the laser with a cotton but damp with mild washing up liquid and clean water starting from the centre of the lens moving in a counter clockwise direction over the lens. Allow to dry thoroughly and see if it reads disks again. Hope fully that will fix your problem.
* your "optical" device can only read CDs, not DVDs;
* it should read DVDs, but something is "dead", and the device is not performing as it should
* you need to install software to "play" a DVD-movie.
Define "will not accept" -- can you hear the drive spin the disc?
Does any program "auto-start" on your computer, when a DVD disk is inserted?
if your cd drive was able to read cds but cann't now then it is broken... if this is your first time testing and it can read cds but not dvds... then thats the way its made... if it cann't read anything its broken...
Make sure you are placing the CDs in the drive with the label side up. If the computer can read DVDs, it can certainly read CDs as well. Once the cd is inserted, wait and the autoplay should start the installation program for the software.
my suggation is first clean lense of your drive with cleanup disk. cleanup disk cleans lens of drive and makes drive clean with higher speed to read data on the disk and the second guess is if your lense is not working the drive is not able to read or write any thing to the disk.