Scanner bar jammed by cartridge allignment

To Align the new ink cartridge

1. Load unused, plain, white letter, A4, or legal paper into the input tray.
   NOTE:If colored paper is loaded in the input tray when the print cartridges are aligned, the alignment will fail. Load unused, plain, white paper into the input tray, and then try the alignment again.
2. Press Setup.
3. Press 6 to select Tools.
4. Press 2 to select Align Print Cartridge.
   The unit prints a print cartridge alignment sheet.
5. Load the alignment sheet print-side down and top first in the center of the document feeder tray, and then press OK.
   

1 Make sure you remove the sticker and transparent tape from both print

cartridges.

2 Make sure the color print cartridge is secure in the left carrier and the black

print cartridge is secure in the right carrier.
3 Make sure you loaded the paper correctly and did not force the paper into
the printer.

Aligning your print cartridges without a computer

Make sure you follow the steps on the Setup sheet to complete hardware

installation. Continue with the following steps to optimize print quality.

1 Make sure you have loaded paper into the paper support, and then press

and hold Scan for three seconds. For help, see "Using the control panel"

on page 4.

An alignment page prints.

2 Place the printed alignment page onto the scanner glass.

3 Press Scan. For help, see "Using the control panel" on page 4.

Once scanning is complete, your print cartridges are aligned for optimal
print quality.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.

Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

1. Open the print cartridge door. Figure 7: Opening the print cartridge door
2. Make sure the print carriage moves to the right. If it does not move to the right, turn the device off, then turn it back on again.
3. Open the packaging and remove the tape from both cartridges. Figure 8: Removing the tape CAUTION: Do not touch the copper-colored contacts or re-tape the cartridges.
4. Hold the cartridges with the HP logo on top.
5. Insert tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot . Figure 9: Inserting the print cartridges
6. Push the cartridge firmly into the slot until it snaps into place.
7. Close the print cartridge door.

1. When prompted, make sure that plain, white letter or A4 paper is loaded in the input tray, and then press the button next to OK . The alignment page prints.
2. Lift the lid. Place the top of the alignment page face-down on the front, right corner of the scanner glass. Figure 10: Placing the alignment page
3. Close the lid.
4. Press the button next to OK . When the On button stops flashing, the alignment is complete and the page can be removed.

1. Make sure the printer is on.
   
2. Lift the scanner unit.
   The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
   
3. Press down on the cartridge carrier lever to raise the cartridge carrier lid.
   
4. Remove the used print cartridge.
   

1. If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges.
   Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.
2. Press down on the cartridge carrier levers to raise the cartridge carrier lids.
   
3. Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier.
   
4. Close the lids.
   
5. Close the scanner unit, making sure to keep your hands out from underneath the scanner unit.
   The control panel display will prompt you to load paper and press to print an alignment page.
   Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.