When I installed new print cartridges I was prompted to align print cartridges. The printer printed out instructions and a pattern page. I placed the pattern page on the scanner glass and pressed "enter." The printer viewer said the printer was alligning, however the scanner bar under the glass seems stuck and emits a loud clicking noise. How can I correct this problem?
Did you try to align the unit manually or with the computer?
Alignment page does not print
1 Make sure you remove the sticker and transparent tape from both print
cartridges.
2 Make sure the color print cartridge is secure in the left carrier and the black
print cartridge is secure in the right carrier.
3 Make sure you loaded the paper correctly and did not force the paper into
the printer.
Aligning your print cartridges without a computer
Make sure you follow the steps on the Setup sheet to complete hardware
installation. Continue with the following steps to optimize print quality.
1 Make sure you have loaded paper into the paper support, and then press
and hold Scan for three seconds. For help, see "Using the control panel"
on page 4.
An alignment page prints.
2 Place the printed alignment page onto the scanner glass.
3 Press Scan. For help, see "Using the control panel" on page 4.
Once scanning is complete, your print cartridges are aligned for optimal
print quality.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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your description is identical to my series of events. Still no idea how to fix this.
Connected and disconnected but still does not work.
the printer allignmnet page is not printing the full image. the allignment fails because the page is invalid.
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