50" Plasma Fijitsu TV

Our TV has no picture but does have sound. The red standby light stays on. We tried to reset our HD cable box, unlplug the TV and it still does not work. Can you help us??? Thank you

Barbara Bhachu Nov 25, 2006

Thank you, we get nothing but a black screen. We do have an extended warranty and I just set up a service appt. Thanks for you help.

Barb

2 Answers

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Since the set is a Plasma, the set does not use a lamp. You have an extended service policy, then you should use it. However, make sure it doesn't power on at the set. If it is a remote issue, the warranty company may not pay for that repair. IMHO

Posted on Nov 25, 2006

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You should go to the audio menu and make sure your not in the SAP(Second Audio Program) mode. also check around at the other features in that audio menu. If still does not work, there is a 3 year warranty on this model. Call up where you bought it and find out who to call for service. Good Luck Ps Please dont forget to rate this thread.

Posted on Nov 25, 2006

Anonymous Nov 25, 2006

oh geez sorry about that.. I thought it was an audio problem!! Me Bad.. Ok do you get a menu or anything on the screen? look on page e4 of the manual. You could have a bad Lamp?

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