HP Photosmart C6180 All-In-One InkJet Printer Logo
Posted on Nov 15, 2008
Answered by a Fixya Expert

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Small piece of paper caught inside printer

A sheet of paper jammed and it tore when I pulled it out, leaving about a 2 inch square piece somewhere inside. I can't find it by looking through the back door or by lifting the ink cartridge access lid. How can I get inside the printer to remove that small piece of paper?

1 Answer

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  • Expert 300 Answers
  • Posted on Nov 16, 2008
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Hello,

Here you will find a video and step by step instructions for clearing paper jams for your printer. Hope this helps. Please remember to rate this information.

Thanks

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Related Questions:

0helpful
2answers

More than one sheet of paper is caught when printing....so it stopped . What do I do now!!

It depends where it is caught, but if you can reach it try pulling it out slowly (you dont want it to tear).
tip

Steps to clear paper jam.

Please perform the below steps.

1. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
0helpful
1answer

The paper had jammed when i was printing, i removed the jammed paper and tried printing again. however, the display on the printer shows paper jammed. what now?

You may have left behind a tiny piece of paper that tore off your sheet as you removed it. Make sure that you have all of the jammed paper and look carefully for any remnants inside. Look to see if the printer did not pick up a second sheet that is still in the system somewhere.
0helpful
1answer

How do i reset a lexmark c534n? It won't let me print because it says there is a paper jam, but there isn't any paper in the machine

There might still be paper in the machine.
Or perhaps a small torn off chip of paper caught on a sensor somewhere.
If you recently had a paper jam, make sure you cleared it properly, and did not leave any bit behind, especially if thpaper tore as you removed it.
Check all doors and remove the toner cartridge to look underneath it.

Good Luck
0helpful
1answer

Paper jamed

Hi

Thanks for using FixYa. Perform the steps below in order to solve this incidence:
  1. Disconnect the power cord or power supply adaptor from the rear of the HP All-in-One product.
  2. Remove the paper pack remaining in the input tray.
WARNING - Do not try to remove the jammed paper sheet yet. Trying to clear a paper jam from the front of the device can damage the print mechanism. Always clear paper jams through the rear access door.
  1. Open the rear access door or the two-sided printing accessory.
  2. Gently pull the jammed paper sheet out of the rollers.
  3. If the paper tore when it was being removed from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If not all the pieces of paper are removed from the device, paper jams are likely to occur again later.
  4. Replace the rear access door or the two-sided printing accessory.
  5. Restart the printer to continue the current job.
Please seee this link for more details--

HP Photosmart C5280 Paper jam error

Please do rate the solution and revert for further assistance.

Thanks
Rylee
0helpful
1answer

Small piece of paper might be stuck somewhere.

bullet_s.gif If the paper tears and a piece remains inside the machine, turn the machine off, open the Scanning Unit (Printer Cover) and remove it.
Be careful not to touch the components inside the machine.
After removing all paper, close the Scanning Unit (Printer Cover), and turn it back on.
bullet_s.gif If you cannot pull the paper out, turn the machine off and turn it back on. The paper will be ejected automatically.
(2) Reload the paper in the machine, and press the OK button on the machine.
If you turned off the machine in step (1), all print jobs in queue are canceled. Reprint if necessary.
4helpful
1answer

First paper jammed. Got ALL of it out for sure. But won't print.

There is a paper sensor flipped the wrong way or broken. Many sensors in these printers use a small sensor with a plastic flipper that the paper engages. Get inside with a flashlight.
0helpful
1answer

Paper jam!!

Please perform the below steps.

1. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.
put the cables back and switch on
0helpful
3answers

How to fix paper jam Epson CX3650?

Please perform the below steps.

1. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.


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I SHALL BE GLAD TO HELP YOU WITH YOUR PROBLEMS.

THANK YOU

REGARDS
SWEET RASCAL
1helpful
1answer

Printer

Please perform the below steps.

1. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
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