RTM - Read The Manual
Get onlineand got to www.google.com In the google search box type: "AcerSupport" (without the quotes and put your manufacturer name before Support). Look for downloads and drivers. Enter your model number and operatingsystem when requested. Look for Manuals and search them for Factory Settings or System Recovery.Also I thought Acer supplied something in the Program List or Control Panel that was called eRecovery. if so launch it. Click Start/Programs and look for eRecovery. if it's not in the program list click Start/Control Panel and look for eRecovery.I found the excerpt below in the manual online.Launching Acer eRecovery Management
1 You may also launch Acer eRecovery Management by running the program
from the Acer Empowering Technology program group in the Start menu,
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