Not using colours for printing or copiing very frequently. Most of the time black. But now after a couple of months not using colour printing the printer only prints pink (and black). Please help
The application that you use to print may have been cofigured to avoid the black color.
And sometimes a virus has affetced your application e.g. MS Word.... this may cause the printer to print in any colour.
In this case you should reinstall the application. (first completely remove the application).
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