Kelty redwing bottom of pack is sagging

Possible web site for Kelty

https://www.kelty.com/Contact-Us/

Buy online at www.amazon.com

email Kelty with full details of your product with all relevant numbers etc. and a description, they should be able to help
their email address is:-
[email protected]
or enquiries
PH: 800-535-3589 (M-F 8am - 4pm)

http://www.kelty.com/t-instructions.aspx

This page should have instructions for Kelty products, but the search function has neither "ridgeway" nor "elevation" so perhaps it is actually a different brand?

I don't have the instructions but I can offer you the link to Kelty's customer service information. They can get you a copy of the instruction manual so you have it for future reference.

Kelty is in Boulder, CO for reference

REI is also a good resource if you live near one, They will physically show you how to set-up your tent as it is a product they sell.

Kelty has a lifetime warranty on all of their backpacks For additional information concerning warranty, parts, or repairs please contact their warranty department at 1.866.349.7225 or preferably by email at [email protected]

Use this link. Better luck.
http://www.bonorris.com/ecomm/manuals/kelty%20journey%20manual.pdf

If you are in Japan it might be a bit more complicated, but your first step is to email Kelty at [email protected] and explain what happened. They may send you anew pole, or tell you where to get one, or sell you one.

22 knot winds are nothing special, and most camping equipment should be just fine in those conditions.

Hello~ My name is Deanna. If you are not familiar with www.ebay.com this could be the place to find the Kelty Stroller sun/rain hood you are looking for. Just go to www.ebay.com type in what you are looking for in the search box, you may also place what you are looking for to others. An account is required to purchase an item. To register for ebay.com is free. You can pay using any major credit card or bank account. Hope this helps! Have a wonderful day~