Question about Lexmark X6170 All-In-One InkJet Printer

1 Answer

Alignment problem It's telling me that I have an alignment problem and to remove tape. The tape has already been removed but the printer still won't print in color and the same error message keeps popping up. Help before I kill my printer.

Posted by Steve MacKinnon on

  • Anonymous Aug 14, 2008

    I changed color and black printer cartridges. Printer is stating that alignment is off and will not print. It says to remove tape from cartridges however I have already done this.



1 Answer


Try swabbing the print surface of the color cartridge with a q-tip and a little alcohol. It may be clogged.

Posted on Feb 22, 2007


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Says problem with alignment. Remove tape from cartridge or check troubleshooting. There is no tape on cartridge so what should I do?

It may mean the print head alignment rather than the cartridge
Check properties on printer in control panel and see if there is a head alignment option.
If there is it will print out an alignment page that you can compare to see if alignment is out on the print head.
Try also Google search engine
printer model and print head alignment

Dec 05, 2016 | Office Equipment & Supplies

1 Answer

Alignment x3650

well remove the cartridges and ensure that there is no sticky tape across the printer faces
follow the instructions again

Dec 20, 2017 | Lexmark X3650 Printer

1 Answer

Installed new black print cartridge and removed tape. Continues to say alignment. Will onlyprint alignment page

After you print the alignment page, I think you have to then scan the page in the orientation that it asks you to.
By doing this, the scanner can tell if the printer alignment is correct.

Aug 05, 2009 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Photo 924 keeps saying alignment problem. please remove tape from

""I have the same issue. I replaced both cartridges and ran the alignment test numerous times but kept getting this message. I then unplugged the printer and plugged it back in and it was fixed! You probably already tried this but if not, it worked for me. Good luck!""

try that for about 10 seconds per the manual at ("" if you don't have it)

good luck!

Feb 14, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Alignment / ink cartridge problem

You must replace both cartridges to perform a sucessful alignment.

Jan 12, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer


I had this problem before as well. I took my ink into the refill store and she steamed it for me and cleaned it up. It then worked great. It had dried ink and wasn't printing proper.

Sep 07, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Printing alignment problem

First thing to try is to remove the power brick (not just the cord the whole brick) from printer for a minute then re insert and try it again. If this doesn't help try uninstalling it then re installing the printer

Aug 20, 2008 | Dell 926 All-In-One InkJet Printer

1 Answer

Printer is printing every line two times and is faint

if you said you have done and removed the tape and run all test, chances are the cartridge itself is the problem , return to vendor for a new replacement, this can sometimes happen

Jul 23, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

My Lexmark 5470 won't print anything but the alignment page. Then it says to remove the tape from the cartridge. There is no tape on the cartridge. I have cleaned it and it still won't print. Help I need...

I have the same problem as posted by tahoeowner. The printer indicates that I have an alignment issue and tells me to remove any tape from the cartridge. There is no tape on either cartridge, nor will the printer work with any other cartridges. I'm getting tired of wasting paper and ink with all the printer's "retry" messages.

Apr 10, 2008 | Lexmark Office Equipment & Supplies

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