Question about Whirlpool Duet GHW9150P Front Load Washer

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Whirlpool Duet Error Code F11

My machine is flashing error code F11. Is this something I can fix mysef? The machine is a little over 3 years old.

Posted by slane951 on

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  • Anonymous Nov 19, 2008

    f11 comes up all the time and system locks

  • jgrieff Nov 26, 2008

    Flashing F11 intermittently

  • hutterbug Nov 27, 2008

    i have the same problem code f 11 this is not good !!

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  • 63 Answers

Its your ccu board under top in back easy to change about 300.00 that is f 11 code "plz"

Posted on Nov 15, 2008

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I have an F11 code on my kenmore front load washing machine


After years of suffering from random F11 that became a permanent F11, I did the repair as in the video and all is good for 2 years. No more F11. About one load a day (we have kids!)

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The F11 error can be difficult to resolve even for us technician's.

The F11 error occurs when the central control and motor control don't talk to each other.

If one of the controls was actually bad then I'd expect to see the error code every cycle. If it does, start by checking all the wiring connections from the panel to the CCU. Post back your results.

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1 Answer

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The F11 error is a communication error that means the main central control and the motor control are not talking to each other.

The error can be caused by a bad central control, motor control or just a loose connection between the two.

The first thing I recommend doing for this problem is to try and put the control into a diagnostic test. The image below contains the instructions for how to do this.

If the machine enters diagnostic, it displays C00, and then flashes the F11 code the problem will most likely be the motor control. If the washer fails to enter diagnostic then the problem with the washer will most likely be the central control board.

The 2nd image shows how to access the control by removing the top of the washer. Check all connections by pushing and pulling on the harness. Make sure all of the connections are good. Be sure to unplug the washer first before doing this.

The 3rd image shows how to access the motor control and you can check the connections there.

Image 1 Image 2 Image 3

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Potential causes:

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2. Machine control board failure

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4. Motor failure

5. Door lock failure
If this answers your problem, please rate my answer.
Thanks,
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