I have an epson C86. I have the message that i need to get printer serviced. This is due to the ink head cleaning counter.I have cleaned up the pads etc. I now need to know the sequence of button pressing required to get my printer to come back on. I have 2 red lights flashing alternately at the moment.Please can you help. Thanks.
Hi, try downloading the ssc utility (just google it). it lets you reset the ink counters, individual ink cleaning etc. once you've opened the main screen you need to right click to get all the other bits. hope this helps
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This is a common error with ALL Epson printers and you can find out more about what it means, what you can do about it and even instructions for fitting a waste ink kit for your printer via here: http://www.octoink.co.uk/waste
In terms of resetting the waste ink counter, the SSC utility should work but you may need the AdjProg (Adjustment Program) instead depending on whether the printer firmware is willing to talk to SSC or not.
Ensure the proper procedures for installing an ink cartridge was done.
Next, perform at least two cleaning cycles (hold down the ALT and the
Pause button on the printer panel to initiate a cleaning cycle). Print
out the demonstration page (press the ALT button while applying Power).
If the problem persists and there is no improvement, take the printer to
an Epson Authorized Service Center.
your best option is to apply damp to the printer head, simply feed a wet wipe/ baby wipe under the printer carrige, when it is off of course, and leave it overnight this should leech out anything in the nozzels and get ink flowing again. it is simply a matter of time and effort and most service centres wont have either.....
There is some confusion here. You say "ink sponge needs replacing" in an Epson C86 (although you have your query posted under HP Officejet 5610!) - I presume you mean the waste ink pads. If so, you need to dismantle the printer - the pads are not under the print head but deep inside the case. I can provide all the information you need to complete this task if you really want to do it yourself. Please post a new comment requesting this assistance if you do.
I assume that you aren't getting any error messages or flashing lights and that the paper is going through but coming out clean. If so try doing 4 to 5 head cleans, wait about 10 hours for the ink to soften and do another 3 or 4 cleans with a nozzle check after each. You should see a gradual improvement in the nozzle checks. If there is no improvement then you need a head cleaning solution such as this one: http://www.powerklin.co.uk/?gclid=CNGDypir-JgCFQ4yQgodZlC4lw
Others are available just try googling "inkjet head cleaning". Hope this helps. Please take a moment to rate this solution, thanks.
If you have already tried 3 consecutive head cleanings and nozzle check from the computer, tried reseating the inks and tried replacing the ink and it still acts like its printing but just provides a blank page chance are your printer already has hardware issue. The ink delivery system is already clogged. If your printer is still within the 1-year warranty period I suggest that you call Epson Tech support for more options otherwise, you would need to get the product repaired by an Epson certified service center. To locate a servicer in your area click on the link http://www.epson.com/cgi-bin/Store/support/SuppProductSearch.jsp?BV_UseBVCookie=yes
If you have already have done 3 consecutive head cleaning and nozzle check from the computer, reseated the ink and replaced the inks, you printer already has a hardware issue. The ink delivery system is clogged and needs to be serviced. If your printer is within the 1-year period I would recommend that you contact Epson Tech support for other options otherwise, you would need to get printer repaired by an Epson certified service center. To locate a servicer in you area click on the link http://www.epson.com/cgi-bin/Store/support/SuppProductSearch.jsp?BV_UseBVCookie=yes