Lexmark X4270 All-In-One InkJet Printer Logo

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Posted on Nov 14, 2008
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Cartridge problem of the fax.

I have problem with the fax incoming faxes are not in print form i receives faxes but in blank could u solve the problem. i have recently changed the black cartridge of the machine.

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Geraldine Watts

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  • Expert 390 Answers
  • Posted on Nov 21, 2008
Geraldine Watts
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Joined: Aug 09, 2007
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Are you saying the fax appears to print but is blank or it does print but is not in a fax form but freestyle with no background format. Changing a cartridge will often upset the apple cart. see if the printheads could do with a clean. Make sure you reset ink level sif your unit does not automatically do this. Try a reset too by turning unit off, unplugging all cables, replugging all and turning back on. Post back if no good.
cheers,
lilacgerry

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Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

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