My model is slightly different, but the cooktop maybe locked out. If your display has a button that says TOP, press and hold it for 5 seconds until it beeps, it should then show Loc Off on the display. Pressing it again for 5 seconds turns it back on.
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Please add the make and model number of the stove. Modern gas stoves and ranges do not have a pilot light. They light the gas with an electric spark. On these models, there is a knob setting for "Light" which triggers the spark. If there is no A/C voltage to the stove, you can use a match or butane lighter to light the stove with care.
I've found that the ignition system can fail if the burner caps are not seated properly. Debris in the burner area can also lead to the ignition spark problems. If you take off the burner cap and head (for some models), the electrode will be visible. Clean off any carbon build up on the electrodes for better sparks.
Jul 19, 2012 - Uploaded by Bill Newberry
... not lighting. These are the 3 main reasons for gas range burners to not light. ... I see the igniter sparking but not lights up the gas. One thing I ...
Nov 20, 2011 - Uploaded by Mike Klimek
Here is an easy fix if you hear the ignitor "clicking" but not lighting the burner. For more information, go to ...
Your problem is not the igniter itself, but the burner switch that controls the igniter. All the igniters get their power from one spark module that is mounted somewhere in back of the oven. That's why you are able to get all the igniters to spark with only one burner control turned on. This is normal. That is also why you are able to light the burner in question buy turning on another burner. The spark is being provided by a switch that is working. To answer your question: the igniter is removable, but I don't think it's necessary. Cleaning them generally doesn't make them work better. I would check the wiring from the spark module to the burner switch and/or replace the switch. I hope this helps.