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Anonymous Posted on Apr 15, 2012

No GPS signal

Everything working as normal accept unable to restore GPS signal.

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  • Steve Apr 16, 2012

    Which brand & model GPS do you have?

  • Anonymous Apr 17, 2012

    The brand and model is Tom-Tom Via 110

  • Steve Apr 17, 2012

    Ok Marilyn,

    Thanks for the info. Your device has no dedicated reset button like some other Tom-Tom units, but it still can be reset.

    To perform a reset, make sure that the unit has a fully charged battery. Charge for several hours if unsure - and make sure the charging light comes on (if it doesn't - it will probably need service) while connected.

    Disconnect from charger.

    Press the On/Off button to turn the unit on (if not already on) and allow it to start up as usual.

    Press AND hold the On/Off button for up to 15 seconds or until the unit turns off.

    The GPS should now be reset, and should work as expected when you next turn it on. Good luck!

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  • Posted on Apr 17, 2012
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Ok Marilyn,

Thanks for the info. Your device has no dedicated reset button like some other Tom-Tom units, but it still can be reset.

To perform a reset, make sure that the unit has a fully charged battery. Charge for several hours if unsure - and make sure the charging light comes on (if it doesn't - it will probably need service) while connected.

Disconnect from charger.

Press the On/Off button to turn the unit on (if not already on) and allow it to start up as usual.

Press AND hold the On/Off button for up to 15 seconds or until the unit turns off.

The GPS should now be reset, and should work as expected when you next turn it on. Good luck!

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  • Posted on Aug 31, 2012
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