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Christina Moutsou Posted on Dec 06, 2006

Stokke Xplory seat falling

Hello, I have bought my Stokke a year ago. Even though both my son and I love it, I am very dissapointed that it has already developed a serious fault just a year after I spent a lot of money to buy it. The problem is that the mechanism that adjusts the height of the buggy seat has malfunctioned and as soon as I raise the seat to a higher position it slips back down. Could you suggest away to fix the problem or give me a contact address for having it repaired. I live in North West London. Thank you very much. Regards, Christina

  • cuthbert1 May 12, 2008

    this seat slides down constantly, i bought this buggy because my baby is poorly, and it definitely isn't a weight problem as he is only 16 lbs. i find it very dissapointing and definitely wouldn't recommend this until thisproblem is rectified.

  • jacob33 Jan 26, 2009

    Hi,

    we've been using our Xplory for about a year now and today seat started falling down, like on a rollercoaster... it's scary. It simply can't stay put at any higher position than bottom anymore. It's just sliding down, even if the lightest pressure/weight is put on it. I live in Croatia. This stroller costed over 1200 EUR and it sucks already. And I guess warranty was 12 months, probably... so just great, what else could I say?

    Anyone got idea what to do?


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Please contact your nearest Stokke agent or the place you purchased the stroller.They will supply the necessary part for the sliding problem.It's very easy and would not take too long.

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  • Posted on Mar 31, 2015
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A possible fix!

https://youtu.be/94D8ceIctHo

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check this link for the offficial site and post your query:

http://www.stokke.com/
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I own a Stokke Xplory Stroller too...and although I have not had this problem...I know about it.

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