Just purchased 1 1/2 month ago its been a few days since my daughter has played it but we turned it on yesterday and it has no sound everything else works even has sound with headphones what could the problem and can it be fixed?
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Forgot Parent Lock code on LeapPad
Published 07/10/2013 01:47 PM ' Updated 06/15/2015 04:11 PM
I forgot my Parent Lock code, how can I access parent settings on the LeapPad3, LeapPad Ultra, or LeapPad Platinum?If you forgot the four digit parent lock code you set up for the LeapPad3, LeapPad Ultra or LeapPad Platinum, you may retrieve the code with these steps:
1. Using a computer or other device connected to the internet, go to www.leapfrog.com
2. Click "Log In/Register" (or "My Account" if already signed in) on the top right of the page.
3. Sign in with the email address used to set up the LeapPad.
4. You'll land on the "My Account" page.
5. Click "Account Information". Directly beneath the orange "Edit" button you will see the Parent Lock code information for any LeapPad3 or LeapPad Ultra set up using this account.
I saw the was posted while ago, I am having the same issue with my daughters LeapPad2. I contacted Leap Frog, but they would only offer me a free app upon purchase of a new LeapPad. Did you ever find a solution? Thanks
I used the pencil eraser first on each of my daughter's cartridges. Then I used a qtip to rub them with rubbing alcohol. Finally I used a blow dryer to blow out where the cartridges are installed and now her games are working just fine.
This toy sucks. I've had a really crappy year, but three months ago I had a good month and had a little extra to spare so I decided to buy, for Christmas the Leappads my two daughters had been asking for since last year's Christmas.
All good? NO! After being very excited and seeing the happiness on my two little girls's faces when they saw their gifts I was very happy with the way this year was ending. Until it came time to get a few "apps" and connect to the internet etc. with these things. Nothing works, no updates, no registrations, nothing. To add insult to injury, I've my proof of purchase for these two items has been lost and I now have to sit my two little kids down tomorrow to let them know that their "dream gifts" are useless and may remain that way for the foreseeable future. I've plugged a lot of stuff into my computer and have never had any problems, until this little kid's toy came along and nothing works.
Way to go LeapFrog. I followed your instructions and am now stuck with two absolutely useless toys after spending the bulk of my Christmas day trying to get these stupid things to work!!!
I have the same problem. I used the unit 2 days ago and no problems- just bragged about the unit yesterday and now today it will not turn on and it is no longer under warranty. I also checked to see if power to plug and it is fine. Any suggestions?