Question about iRiver U10 Digital Media Player

2 Answers

My u10 freezes on the opening screen

Hi my Iriver u10 keeps freezing on the opening screen and i have tried reseting it but it just goes back to the same opening screen. I have tried many times to run the battery down and recharge it but still the same. Please HELP M.Dempsey

Posted by on

  • 6 more comments 
  • Falesafe Nov 14, 2007

    Same problem, mine freezes on startup and nothing i have tried fixes the problem.

  • kkpin Nov 18, 2007

    same problem!!!!

  • Anonymous Nov 21, 2007

    I also got the same problem

  • Anonymous Dec 16, 2007

    i have got the same problem. please give a solution

  • dexwise Dec 17, 2007

    Exactly the same problem. Was happy with it B4, but now I wished I shelled out a bit more and bought an ipod!

  • karthick123 Feb 03, 2008

    I too have the same problem.The situation is even worse as my iriver is not even detected by my computer. Is there a solution to this problem or not?.

    Some one please give me a reply.

  • Anonymous Mar 05, 2008

    Same problem here. I start it up and it loads up to the screen that displays the firmware and version, but stops there. All the buttons are non responsive and my computer also does not detect it. If I hit the reset button, as someone previously stated, it just runs through its startup routine and stops at the firmware screen. about the only thing I can do is charge it.

  • Anonymous Apr 04, 2008

    IRiver is useless in this matter and offers zero support. I wound up taking my friend's son's IRiver which had a bad screen and my daughter's frozen IRiver and made one working unit from the two defective ones.

    This is a bug in the product and IRiver should offer a solution, even at a small cost. I loved their products but this experience has really soured my opinion on their product.



2 Answers

Im exactly the same, i thought i'd got my money's worth, PAH!!

Posted on Mar 22, 2008


  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

On mine the screen sometimes blanks out. I would be nice if the folks at iriver would be willing to sell just the board, that way an end user could just open it up, replace the board, hook it up to their screen and battery and be back in business.

So I am looking to pick up a cheap iriver u10/clix and one that freezes would suite my needs. So its not a great solution, but you could put your frozen iriver up on eBay and see if someone would be interested in buying it for parts. You probably wouldn't get much for it, but it would be better than nothing. I would leave my email address on here if anyone was interested, but I am not sure if I am allowed to.

Posted on Apr 04, 2008


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I plugged it in to charge and now i have a warning symbol and USB Connected on the screen and can't get it off.

near the connection of you player there is a small button . (reset) .try to reset from there .its work fine now for me :)

Oct 06, 2010 | iRiver U10 Digital Media Player

1 Answer

Can't download video onto my e10 iriver


1.Download and install iriverter (
2.Open the Profiles folder (C:\Program Files\iriverter\profiles).
3.Make a COPY of the u10.profile file, and name it e10.profile.
4.Open the newly created e10.profile within I USED NOTEPAD.
5.Change the device from “u10′ to “e10′.
7.Save the file, and close it.
6.Change the dimensions from “320×240′ to “128×128′.
8.Launch iriverter, and select the E10 under Options > Device > iriver.
9.Click the Single Video button.
10.Specify the video file to be converted for the input field, and specify the output file where you want to save it.
( thanks Boi )

Or just paste this into the profile (is quicker)

device=iriver / e10


Have a nice day.

P.S my e10 screen is permenently black and waiting for a soluition other than forking out $100AU to fix it. So grabbed an x20

Mar 26, 2008 | iRiver E10 Digital Media Player

1 Answer

Screen Troubles

Sounds like the LCD controller has gone bad - must be replaced.

Try every "soft fix" first to be sure:
*Reset - button on side
*Firmware Upgrade (sounds like you tried it)
*Reformat the player -p.68 of manual - available on iRiver website if lost - enter model as H300 series
*Recovery -
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

Jan 11, 2008 | iRiver H340 MP3 Player

1 Answer

Iriver u10 music problem

Hi.Download iriver plus 3 and upgrade ur iriver u10.

Jan 03, 2008 | iRiver U10 Digital Media Player

2 Answers

How to add video's to iriver e10?

how do i add video's to my iriver e10? ive been trying and the iriver program doesnt have a video's section like music or pictures have

Dec 24, 2007 | iRiver E10 Digital Media Player

1 Answer

Iriver U10 - deleted files stay on the device list

load ur iriverplus3, go to Tools -> Portable Device -> Update Database

worked for me :) gl

Oct 31, 2007 | iRiver U10 Digital Media Player

2 Answers

Iriver U10

As far as I know, the "Play" button in your i-river is the "Right" arrow in the screen of your device..


Oct 12, 2007 | iRiver U10 Digital Media Player

1 Answer

Iriver U10

i have the same problem, going to ring Phone: 0049-1805-474837 or 0049-1805-iriver* tommrow an see what happens, did you have any luck?

Feb 22, 2007 | iRiver U10 Digital Media Player

Not finding what you are looking for?
iRiver U10 Digital Media Player Logo

Related Topics:

300 people viewed this question

Ask a Question

Usually answered in minutes!

Top iRiver Audio Players & Recorders Experts

Steven Wander
Steven Wander

Level 3 Expert

594 Answers


Level 3 Expert

13434 Answers

Peter Dragonetti

Level 3 Expert

798 Answers

Are you an iRiver Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides