Xerox Phaser  8550DX Laser Printer Logo
Posted on Nov 13, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Phaser Printer 8550 leaves black lines

Pages print with thin black lines throughout. I have replaced the maintenance kit, emptied the waste tray, run the clear stripes procedure dozens of times, and cleaned dozens of times, going through lots of ink but the stripes are still there. The cleaning procedure clears them temporarily but not for longer than a day.
Does anyone know if there is a way to clean clear copies?
Thanks

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 2,072 Answers
  • Posted on Nov 14, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Dec 31, 2007
Answers
2072
Questions
0
Helped
1110251
Points
5835

There is a wiper blade between the print head and the drum. Sounds like you have some buidup on it causing your problem.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer
0helpful
1answer

How to clean phaser 7750

Included general maintenance video and how to clear smears from the paper.

Solution: Remove Print Smears / Printing Fuser Cleaning Pages
7750 Support Knowledge Base Remove Print Smears Fuser Cleaning...

With Troublshooting highlighted on the printer display perform the following steps:
  1. Press OK.
  2. Press the Down Arrow and scroll to Print Quality Problems.
  3. Press OK.
  4. Press the Down Arrow and scroll to Remove Print Smears.
  5. Press OK. The printer will print 5 cleaning pages.
Repeat this process five or six times, to remove stubborn toner buildup from the fuser.
Always make sure you are matching the type of paper loaded in the printer tray(s) to the correct Paper Type front panel setting. When you load a tray with paper, the front panel will ask you to indicate the type of paper you loaded. For correct print quality and printer operation, be sure to set this correctly.
MAINTENANCE:
Phaser 7750 Video Instruction Maintenance for the Printer Phaser
0helpful
1answer

Xerox phaser 8500 error 19003.48:33702

19.003:48 is the error code 33702 is the number of pages the unit has printed. the error indicates a power difference of +- 20% when trying to drive the printhead. The issue is the Electronics Module (System logic and power) or the Wave Amplifier (Printhead Controller). Both of the parts are fairly easy to replace. If it is the wave amp it is a somewhat affordable part.if it is the EM you should replace the printer. It isn't worth the fix.
0helpful
2answers

Getting a false error message that the ink/toner is empty and wastebin is full when i print to my phaser 8860 from a macbook on 10.6 (networked printer)

The waste bin full error can occur if the waste bin was not removed from the machine for over 10 seconds when it was emptied. Please remove the waste bin and wait for a full 10 to 20 seconds before replacing the Waste bin.

If the message still displays turn off the machine and leave it off for 1 minute then turn the machine back on.

Then run software update to make sure you have the latest OS updates.

Then delete the printer and re-add the printer.
0helpful
1answer

Why is my Phaser 8400 leaving black smears on my printed pages and after running remove print smears, it doesn't correct the problem.

Have you looked at the roll in your maintenance kit? It may be dry in that area and not applying enough lubricant on the drum. Or you have some contaminant on the print head wiper blade or the mylar strip in the maintenance kit. Sounds like something is making contact with the drum causing your problem.
1helpful
1answer

Phaser 8550 fault 26,962.64, anyone know how to fix this fault?

My 8560dn showed that message - it was not a heater or anything weird. I removed the waste tray; emptied it and re inserted - and rebooted the printer. it spent quite a while cleaning - but it prints fine now.
the waste tray was 'stuck'. To remove, I first removed the maint kit and then with a flashlight shined inside, saw there was a lever on the right side which, when I moved it, released the waste tray. Voila - road to success (and no service call). Have a spare set of ink on hand as it uses a bunch going through the cleaning process.
This turned a useless paperweight back into a productive member of my office society.
0helpful
1answer

Xerox Phaser 8550 drum issue?

The life of the drum is unlimited, it is just a solid aluminum drum.
The usual suspect when the drum is not cleaning is the maintenance kit. It was not stored on end was it ? If so the lubricant would have run to one end and not clean correctly.
The transfix roller could be failing, although that is not many pages on the printer.
You are using OEM ink and not third party? If so try new ink.
The last thing you could have is a bad wiper blade not cleaning between pages.
Drum heating is very unlikely. If it was not running hot enough, there are enough sensors in the machine that one would shut off if it were not heating properly.
0helpful
1answer

Pages printing blank

Resolving white, light lines or streaks (eliminate light stripes)

From the printer, print the Troubleshooting Print Quality Pages.
With Troubleshooting highlighted, press the OK button.
Scroll to Print Quality Problems by pressing the Up or Down Arrow button. Press OK.

Scroll to Troubleshooting Print Quality Page. Press OK.
Evaluate the Light Stripes Test page for missing printhead jets (missing cyan, magenta, yellow or black color bars).

Clean the maintenance unit's wiper blade and empty the waste tray. A dirty maintenance drawer wiper blade can cause white lines and weak or missing printhead jets. Using a clean lint-free cloth or a paper coffee filter, gently clean the blade with a wiping motion across the entire length of the wiper blade.

0helpful
3answers

Phaser 8550, scratch lines through printout

For the lines try the remove stripes and also the remove smears procedure you can run from the panel.
The Led screen is a known problem. Send Xerox an E-mail and they will replace it.
You have to pay for phone support if your not under waranty.
But they will replace the screen.
Not finding what you are looking for?

259 views

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...