Phone not used for a while-please give me advice on battery issues

Kathryn, contact the shop/company from which you purchased it... Customer Support is I imagine the best place to start...

Welcome to Fixya.

Here's what I recommend for you to try out:

• Remove the battery
• Press and hold down on "Power" for at least 10 seconds
• Return the battery in place and try to charge it

Similarly, here are some other options :

• Try another known good working power socket
• Seek another known good charger and try it out
• Replace the battery
  

If these would still not resolve your issue, then the phone needs to be serviced by a certified technician. Please note that these are the only DIY procedure that I can give.

Thanks for using Fixya.

Hi, There are different possible things that can cause Your LG cell phone to malfunction the way it does. Possible reasons below:

The battery,,
The Phone memory.

The battery of the phone can be the problem.How Sometimes when a phone cell phone battery is weak and It might not be able to power up the phone. You can test the battery by using another battery to test on the phone,or you can test the battery by using the battery on another phone to test if the battery is still working properly.

The phone memory might also be the problem. When an application is being downloaded on a cell phone or being Transfered to another cell phone through Data cable or Blue tooth, it is easy for VIRUS to affect the phone and when a VIRUS affects a cell phone,the cell phone will malfunction.

To fix a malfunctioning phone like a VIRUS infected phone,you will need to flash the phone memory of the phone.

When you flash a cell phones memory,it will restore back the phone to it default state.

You can use the below links to know more on how to flash a phone.

www.hubpages.com/hub/How-to-Flash-your-cell-phone.

Good luck to You.......

Hi, In most cases like this, there are two major problem that can make a cell phone to act that way.
Which are:

The batter of the phone,
And the memory of the phone.

When a battery of a cell phone does not power up a phone for too long,possible problem might be the cell inside the battery that powers on a phone is dead and can keep the phone on for long period of time...

You will need test for the battery life by using another battery to power the phone on, or you can get a friends phone battery to test your phone.

Also the memory of the phone can be the issue too. When an application is downloaded on a phone or data was transfered through blue tooth or data cable transfer,in the process of the transfer, it might have contacted VIRUS and when VIRUS affects a cell phone,The cell phone malfunctions..

To rectify the malfunctioning of the cell phone,you will need to Flash the phone memory.

Flashing a phone memory will restore back the phone to a default state.

You can use the below link to know more about flashing of phone...

Good luck to you.

First of all, it will be advice able for you to write in the name of the type of phone you want to change the batteries. If it is clearly stated, I will so happy to be f service to you. Please kindly state the type of phone you want to change the batteries. By stating the name of the phone and the model for example nokia E71 or samsung corby etc.
Also before replacing a battery of a phone, be sure to have tested other components that are related to the power before concluding it is the battery that needs replacements. Components to also check are the charger and the phones connection port by trying out other devices on them, like trying the charger on another device and trying another charger on the phone so as to know if the problem is from the charger or the connection ports respectively.
Would be happy to be of service to you. So please state the type of phone and model number.
Hope this was helpful. Thanks for using fixya.

It could be either of those. If you've had this phone for a while and it's gone through a lot of charging cycles, I'd say try another battery (one you know is good, if possible) and see if the problem continues. A worn-out battery can take a charge but not store enough energy to give good use. It's also possible that something in the phone has gone bad and is drawing excess current and draining the battery, but I'd say that's unlikely. Something drawing enough current to be an issue would probably cause heating you would feel.

So try another battery first if you can, or check with your service provider or a phone store to see they can test the battery.

There is some issue with your battery. Before you replace it ... please contact your carrier for advice.

Thanks for your interest in FixYa.com; please remember to evaluate this response. Thanks

Hello,

I suggest you remove your battery and place it in another similar phone and with your charger to see if i will give the same problem.

If it did not give the same problem, it means the charging port of your phone is bad and will need to be replaced.

But i advice you test each component am going to mention now one after the other because it may also be that any one or both are bad.

Check your charger, try use it to charge another similar phone, if it charges,it means the charger is still good.

Try your battery as well in another phone and if it will charge, if it does, then it is your charging port that is the problem.

Take care.

sounds like you may have a battery issue, try a new battery first, after that, you might as well get a new phone, since repairs are going to cost more than the phone does.

you can charger cable connection your pc to your mobile