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Question about Motorola Mobility RAZR V3

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Cannot access most Multimedia submenus

Hi, I've had my RAZR V3 for about 2 months now and have stored about 3 MB (out of 7.2 MB total space, I think) of pix/vids/sounds on it. No problems accessing any of these until yesterday, when I couldn't get any of these options to open: Videos, Pictures, Sounds, MotoMixer, Themes. I was able to use the Camera option to take a picture, though. I turned the phone off & then back on after 30 seconds, and I was able to access the submenus for about 2 hours. Then, same problem occurs. I turned off the phone and charged it overnight (9 hours total), then turned it back on. Checked the battery meter, fully charged ("6" on the meter). Tried the submenus again, and was able to open all of them. Now experiencing the same problem for the third time, after phone's been on for 7 hours and still shows fully charged battery. Help! I'm afraid I'll wear out the keypad if I have to keep turning this thing off & on every time I want to change my Wallpaper (oh yeah, can't change that through the Personalize menu, either) or look at my stored pictures. Any ideas on the cause of the problem, as well as possible solutions? Many thanks in advance....

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I have a similar problem occasionally after using the internet on my phone, I usually take out the battery and place it back in and it usually works. However this is only a temporary solution you more than likely have a software problem.

Posted on Dec 12, 2006

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