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karla Giardino Posted on Nov 15, 2006

Sandisk e250 mp3 player froze up and won't turn off!

I was listening to my sansa e250.. and all of a sudden, it cut out in mid song and the screen froze... What's worse.. is that I can't turn it off.... Any suggestions???

  • ladyrat Apr 13, 2008

    MP3 FROZE UP IN MIDDLE OF SONG WONT TURN OFF OR DO ANYTHING

  • a_lemon27 Jun 16, 2008

    Mine froze on record voice and wont turn off or get off record voice

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  • Posted on Nov 28, 2006
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To Reboot your sansa e250 without removing batteries . Switch to hold position ( right beside headphone jack ) Press and hold menu and rec buttons at the same time untill screen resets. On my player lock up usually happens when it hits a corrupt song - try to delete and reload the culprit to minimize future lock ups. Hope this helps someone out there.

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  • Posted on Sep 15, 2008
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I am still holding the power button 1 minute and nothing!

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Anonymous

I had the same problem tonight! it worked! gracias! ... the worst problems seem to always have the simple solutions lol

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Junkmanfox...thanks your solution really helped! I was about to throw the stupid think in the trash!

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Anonymous

Holding the power button down works

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You just have to hold the power button until it turns off no matter how long it takes i did it and it worked just find dont take the time to unscrew everything its pointless.

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Man this relly works this is awsem thanks

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  • Posted on Dec 07, 2006
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Nvm:) I held the power button for 15 seconds and it reset itself:) Thanks for the suggestions guys*

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  • Posted on Nov 17, 2006
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Undo the screws in the back and take the battery out the sansa will turn off. Put the battery back in and screw the back on again. Now just turn the sansa back on and it should work perfect. (Warning Do Not Lose The Screws) I hope this advice helps.

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Related Questions:

4helpful
2answers

Froze and won't come back on

Try connecting it to a computer if nothing Remove the back and check and see if the battery isn't fully connected push softly but firmly on the Rubber rectangle above the battery (This is the Chipset For the screenand memory, Black screen Blue ring problem) and put the back on.Freezing up while playing songs Check and see if there is a boot file in any of the folders on the player use the Explorer to check Check both MTP and MSC modes and unhook your player
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hook it back up to you computer the select start,mycomputer,e250, right click on icon and format device

i had the same problem with my sansa
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Did you consider removing and re-installing the battery. THat would turn off the player so that it would unfreeze. I know its crude but its the easiest way out. After you get it working you may want to consider a firmware update from the creative bebsite to ward-off against future problems.
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My sansa mp3 player is frozen!!! help me please.

Hold the on/off button for 5-20 seconds it will shut off by itself then turn it back on...
It will work.

good luck
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yeah this happens to me all the time. just open up the back pop the battery out and back in and it doesn't kill the battery and it works just fine
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My sansa froze up

try the reset the whole thing solution

go to recovery mode, then run the

http://www.sandisk.com/Retail/Default.aspx?CatID=1532


i dont know if itll work but its worth a try
good luck
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Only 2 suggestions here: 1) Make sure your HOLD switch is not enabled. 2) Try to update the firmware If neither of these work, time to send the unit back to Sandisk
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