I use the software to do most of my faxing through the computer via the fax machine, rather than directly through the fax machine. Recently, when I attempted to fax using the software via the computer, as soon as it attempts to send the fax, the fax machine disconnects, then probably after 2 minutes it begins to fax. Sometimes if I am faxing about 30 pages, the fax machine stops in the middle, then after about 2 minutes it starts over again, thereby creating unnecessary copies to the person receiving the fax. Any one has an advice.
SOURCE: fax sending problem
It sounds like you have a few problems. First, the comm error usually means there was a problem communicating with the other fax. This maybe caused by a phone line issue, or a bad connection. You will have to replace you ink but that does not have anything to do with your sending issues. As far as the pages getting stuck, the separation pad under the top cover should be cleaned. If you lift up the cover where you load your pages to be sent, and look in there(on the backside of the keyboard)you will see a flat square rubber piece. Clean it thoroughly with a rag and some rubbing alcohol. Also clean the rubber rollers as well. Good luck John
SOURCE: Fax machine won't copy or send a fax.
IT MAY BE A CIS BUT I WOULD TRY A SYSTEM CLEAR FIRST
FUNCTION *2864 IN SEQ. THEN 01
SOURCE: Brother Intellifax 4750e with black line (1-1/2" wide on right)
The drum is scratch ,or there is a paper jammed .
SOURCE: can't receive faxes but can send them okay
Make sure you using a seperate analog phone line and not a digital phone line. If you have DSL on your phone system you may need a filter on the phone line as well.
SOURCE: Trouble faxing and receiving fax from "Brother 575".
Try changing the "Bandwidth Saver" settings on your Vonage account from the Vonage website. Perform the following:
1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps
NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.
4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).
NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.
We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.
Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.
Hopefully this will work for you.
Dave Grannas
I hope this helps.
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