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remove the rear panel in the freezer,and if evaporator coils a solid block of ice,take a hand held hair dryer and melt the ice,then remove the heater located under the coil and test it for continuity,if open replace it with g.e.# wr51x10055 heater element
remove the rear cover inside the freezer if it has a lot of frost on it,then the evaporator coil is frozen up and you cant blow cold air over or thru a solid block of ice,defrost it,then check the defrost heating element,defrost thermostat and timer or defrost circuitry for no power or defective components,you can use a hand held hair dryer to defrost it quicker
Sounds like you have a defrost issue. Hence your unit is not defrosting. All of this apply's if your freezer side has ice . If not. you have other issues, this does sound funny, but this is why your refrigerator side is warm, or not cooling.
Here is a list of some things that can go wrong. 1. Defective heat coil 2. Defective defrost timer 3. Defective defrost sensor 4. Defective Fan 5. Defective compartment inlet damper (on some models)
You should call a service company to resolve your issue.
Since I tried to help you, Please help me and Rate/Vote on the response. Thanks
Sounds like a defrost problem. Remove food from freezer section, take the back wall out after removing shelves, and use a hair blower to melt off the ice and frost. Most likely you need to replace the defrost heater.
If, the fresh food section is 34- 38 degrees, then the freezer should be cold enough to keep ice cream solid. All of the cooling capability comes from the freezer section. I, personally, would not waste time or money on a ten year old box. Ten years ago it cost $1000, so, the outlay is $100 per year. Dump the old refrigerator and get a new one.
Generaly the control board controls everything sometimes you have a bad thermister GE has a help line I beleive it costs 20.00 bucks but you will need a meter and know how to use it and they willl talk you thru the repair .
It sounds like cold air from the freezer isn't making it to the fridge compartment. This can be cause by a several things. The damper that lets air into the fresh food side is stuck in "closed" position, the temp sensor (t-stat) isn't working properly, the evaporator fan (in the freezer comp above the coils) isn't working to blow air up to the fresh food section. In some situations, the defrost cycle for the freezer section isn't working and the coils have frozen into a block of ice and air can't flow over them properly so you get not cold air to the fresh food section but the freezer still stays cold due to the block of ice.