My answering machine function stopped working, and so did
my speaker phone. This happened when the corded phone base
(which is the main unit) had been accidentally unplugged from the A/C power source. I have since plugged it in again, as well as unplugged it from the jack, and plugged it back in....but the answering machine feature and speaker phone still won't work. It operates as a regular phone: can use the base or handset, and caller ID still works. After I plugged it in again, all I see on the console is a message that says INITIALIZING.... it never stops.....
Have called the helpdesk at 1-800-448-0329 and they told me to double check that I don't have voicemail enabled by my local phone company. Well I checked and I don't have it.
Any ideas on what to do?
Wow..SAME thing...this phone system has gotten to be about 10 years old and the gurus or factory service won't help you out too much because of the bell and whistles it has...and time is money eventually...keypad membranes go bad..bugs get in them...the crawlly ones...if they share the place..my "initialization" left me throwing away the headache and going to Walmart...FIX YA!!!!!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Ensure that the new telephone is plug correctly into the fax machine the. Phone line belong in the "line" socket. Telephone/answering machine belong in the phone socket. Does the telephoe answering machine work ok without the fax. does fax work with out answering machine
The remote function will allow you to control your answering device from anywhere. On the Phonemate brand, you simply "key in" your answering machine's PIN number when your answering machine picks up your call. From there you can playback your messages, erase messages, record a different greeting and more. On some models the "default" PIN code is stamped on the bottom of the unit. Some units have a battery backup to retain messages if you have a power outage. If your PIN code IS printed there, and you have forgotten your PIN code, simply remove the battery from the bottom of the unit, wait a minute, and reinstall the battery. Your PIN code will be reset. I have attempted to get a manual for your unit and the best on the web so far has only come up with the address as follows Phonemate Answering Machine Sales & Service Center
2321 Morena Blvd. San Diego, CA 92110 Phone:(619) 276-7312If this helps, let me know. We'll dig a little deeper. Len
Even though the plug that plugs into the wall on an M-7310 looks like the same plug that the answering machine has, it's function is completely different. The information passed on the single pair of wires is enough to make a 24 button 10 button or 8 button system phone work, has no ringing voltage or dial tone for a single line device like your answering machine.
A Nortel system has ports that have that information, but most likely the answering machine was installed BEFORE the phone system lines, which means it only answered the first line.
Try plugging your answering machine into the EXACT location it was before.
During the message, enter your three digit security code. If you
haven't changed it, the factory default code is 123. That should
put you in charge of the answering machine functions through the keypad
of the phone you are calling in from.
You may need to write up a "cheat sheet" to remember what buttons do
what answering machine functions. I think the controls should
work the same as the labeled functions on the handsets that came with
the 28112EE2 phone system. That is, 1 replays the message, 2 is
the play/stop button, 3 skips ahead, etc.