I have gotten two different messages. this is one of them. The other one has a lot of text and says to reboot and if that doesn't work to do it again and press f8. Tried both and neither work so far.
Its time to take the computer to a friend who can copy the hard drive and reformat you computer and reinstall operating systems back on it. or if you have nothing on the computer you are worried about loosing get the disks that came with it and first reinstall operating systems thats windows or mac. and then after your done install the drivers for it . hope this helps
You may have a virus. If you can, run virus scan. Depending on your virus software, unless you reset the software to original settings, it may not recognize the virus. The reason for this is something you clicked on downloaded a virus. Even though you didn't allow this file to download onto your pc, your virus software doesn't see it that way. Resetting to original settings will allow it to see thee virus. If you can't boot to desktop to run scan, use boot disk that came with the pc. Ir try to start in safe mode, then trouble shoot.
Format the system
SOURCE: STOP: c0000221 Unknown Hard Error\SystemRoot\System32\ntdll.dll
Hardware could be the issue but these errors can vary. Most come from a damaged file itself, corrupt hardware drivers, or issues between Windows and other programs. Ntdll.dll errors can sometimes mean that hardware in your computer is malfunctioning but this is rare.
If it's a single temporary issue a simple reboot should do the trick.
If the error ONLY displays when you use a certain program, uninstall the program, reboot and install the MOST CURRENT version.
If the software has any UPDATES or SERVICE PACKS available, install them. The developers of the software may have found a bug in the program that causes this kind of error and released a patch for it. For most programs, you can click Help or About to check for updates on the toolbar while the program is open and running. Some require you go to the website and check for new versions or updates. Programs should be updated as often as updates are available to avoid problems and maintain security.
3rd party software has a habit of causing these kinds of errors.
You can also try:
Check the Windows Service Pack you're running. For Windows, if you're not running the latest servive pack (which is Service Pack 3) then you should update to the latest one available.
Update hardware drivers.
Disable Internet Explorer Add-Ons - if this error occurs when you start, run, or close IE, and add-on may be causing the problem. Disable on then restart IE, if you still have the problem, disable another and restart IE until you find the add-on causing the issue. You can also install a different Web browser like Firefox (you should always have a back up just in case something goes wrong with IE).
Rename the NLSPATH system variable. If this doesn't apply to your system then skip this step. Reset back to original name if renaming doesn't fix the problem.
Run a test on your memory for damage.
Make sure that the cable connecting the hard drive to the motherboard is securely connected.
Perform a repair installation of XP or completely re-install Windows XP. Of course, if you don't have your computer backed up you will loose all data and have to re-install all programs. If you do this, copy all of your data to an external hard drive, flash drive, CDs, etc.
Repairing or re-installing Windows XP will definitely fix the issue but you will find yourself rebuilding/replacing everything.
Hope this helps. It would have been easier to narrow down the issue and troubleshooting steps had you provided more information about the issue and your system's configuration. Please leave comments if you need further clarification on this solution.
Thanks!
SOURCE: stop:c0000221 unknown hard error\systemRoot\System32\ntdll.dll
Hello cluikart,
Here are a couple of links that might give you an idea about the windows stop error. I hope the information on these sites can help you resolve the problem:
1). Annoyances.org: http://www.annoyances.org/exec/forum/winxp/t1030972927
2). Microsoft Support: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314474
I thank you for giving a rating to this solution if it has been helpful.
Have a great day,
martyshaw562
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I can't get off the blue screen unless i hold F8 down...then it gives me a bunch of options. I tried about five of them and they just kept giving me different error codes. It is still under warranty so I am taking it to get checked.
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