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Unable to download

My camera worked great for more than a year. It was in the midst of downloading a couple dozen photos last month when it stopped, the computer said the program was not responding and I haven't been able to download since. I have removed and reloaded the software multiple times. I have scoured the troubleshooting book the camera came with. Has anyone else encountered this type of problem AND resolved it? Thanks in advance for your help.

Posted by bill peterson on

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Anonymous

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Some things to try: 1. Accessing the photo files directly by removing the memory card and plugging it into a card reader (avoiding using the camera as the go-between). 2. Using a different software program to download the photos. www.preclick.com has a nice, free, fast organizer you might try.

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