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Anonymous Posted on Apr 13, 2012

Hp support assistant 'how to fix'

Hp support assistant freezes when opened and displays 'an error occured'

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  • Master 5,051 Answers
  • Posted on Apr 14, 2012
General Systems Consulting
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Remove it. Click Start/Control Panel and look for Programs and Features, or Programs (depends on your operating system). Uninstall the HP Support Assistant. It's not needed, just a bloated program on your system.

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HELP ! My HP C309a photosmart 3in 1 printer

Hello and Welcome!

The error
Oxc19a0040 is mostly occurred in HP printers
To solve the error code
Oxc19a0040,Follow the given steps


  • Reset the printer without turning off the printer, disconnect the USB cable from the rear of the printer
  • Remove the cartridges from the printer
  • Wait for the 'Insert Cartridges' message to display on the control panel
  • Disconnect the power from the back of the printer
  • Now wait 60 seconds
  • Now reconnect the power If the product does not automatically turn on, press the Power button
  • Reinsert the cartridges, and then close any open doors on the printer.
  • If you receive a prompt to print a calibration page.Print it
  • Reconnect the USB cable to the port of the printer & then try printing again
Error will automatically remove.

Thank you for using FixYa!
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My computer just freezes up and the only thing I can do is restart it. Its been doing this since I bought it 3 years ago. HP can't fix it so I'm stuck with it. Its got the i7 chip with raid 1

Its a good pc and it must perform faster. If its slow then follow these guidelines::
  • Remove unused programs
  • Install and run antispyware software
  • Free up wasted space with Disk Cleanup tool
  • Defragment your hard disk drive

Click Start - Run, type in %temp% and then click OK.
Once that temp folder is open and you can view its contents, select and delete EVERYTHING that's inside it. It's all junk and is a good place for "nasties" to hide.
If you want to speed up pc then use PCFresher.
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1answer

Hp pavilion a4311f, hp support assistant still frozen and 'a error occured'

Restart your computer
During the boot process you will see on the screen to press a certain key to enter setup usually the delete or F2 key

Press and hold that key during the boot up process to enter BIOS using the arrow keys load failsafe defaults or load optimized defaults press escape then press f10 to save to cmos to restart if this fails to fix the problem

During the boot process tap the f8 button three times this will boot into safe mode where the only things working will be your mouse and keyboard enabling you to attempt to repair your computer

you could select the option start at last known configuration that worked this will tell what file has been corrupted or missing you might be able to work your way through problem if you are unable to find a solution

restart back into safe mode you might need to select your operating system to load into safe mode

click start control panel administration tools computer management in the left panel events + to expand then system you will see all errors in right panel right click select properties this will tell you what has occurred and the time it occurred

you might use the system restore to restore your system to an earlier time
click start all programs accessories system tools you should see your system restore option

hope this helps you
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My dvd/cd rom is not working and is not displaying on my computer folder/dialogue box of hp pavilion dv6000 laptop it is not displayed wen i click on my computer to check it. Others; local disk, recovery...

click on the start button>in the start

search box type in regedit>now you will

see the regedit option listed there>click

on it and click on continue>now you will

have the registory editor window

open>here on the left hand side double

click on HKEY_LOCAL_MACHINE>under

that double click on SYSTEM>under that

double click on Current Control Set>now

double click on Control>now double

click on Class>now look for 4D36E965-

E325-11CE-BFC108002BE10318.click once

on this option.>now on the right hand

side look for "upperfilters" &

"lowerfilters".you may have both of

them or any one of them.just right click

and delete any such file.after this close

all the windows and restart the

system.if everything goes fine your dvd

drive should work fine.
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