Sometimes the monitor will get a horizontal "darker" band through the middle, darker not black. If I turn it off an on, so far it goes away----Is this normal????
There is also a tiny grey spot on the screen---not black----Is this just a bad pixel?
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The following are supposed to be checked on the horizontal and vertical,
the supply of the sawtooth oscillator
eletrolitic capacitors near a line transformer
and driver transistor a round that area.
Hi Bj, Is it an aftermarket video-card? If it is, like ATI or Nvidia, Download the recent drivers for your particular card, Uninstall your Videocard from device manager, then install the software. CoDoc
No, this is not normal. This could be one of two problems. 1) internal connection to the "Y" array is somehow been compromised either through some defect in manufacturing or simply a loose connection. 2) The LCD converter board in the monitor is defective. In either case it's internal to the monitor and would have to be serviced. Have you checked with HP to see if the device is still under warranty? It just might be If not, you can try opening the unit and checking the connection on the left hand side towards the area you mentioned. But beware that the monitor does contain leatal voltages.
My name is Richard and I am part of Dell's Online Community Outreach group. Looking at you monitors issue; it would be most advantageous that you contact our technical support.
Your monitor seems to be a fairly now model and is probably still under warranty. Call 1-800-WWW-DELL and provided the technician the PPID number on the back of the monitor. The Dell rep will be able to determine your warranty options.
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