Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator Logo

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Posted on Dec 20, 2017
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Ice Maker Makes ICE, But it will not Fall

I tried taking ice bucket of to see if anything was blocking the ice from falling- I poured all the ice out of the bucket to see if any ice was blocking the way no luck. Any suggestions? Is there a way to remove the front facing to see if there is an obvious problem. I have the Whirlpool Conquest (black and gold)

1 Answer

Melissa Martin

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  • Whirlpool Master 753 Answers
  • Posted on Jan 01, 2018
Melissa Martin
Whirlpool Master
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Joined: Dec 02, 2010
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Replace the ice maker sounds like the thermostat in the ice maker has shorted out

5 Related Answers

Anonymous

  • 958 Answers
  • Posted on Feb 12, 2008

SOURCE: Stop making ice

check if there is ice in the ice maker, see if there is water coming in to the ice maker. maybe a water problem or a solenoid problem...if there is no ice in the ice maker...try to pour manually a cup of water on the ice maker and empty the ice bin so that you can observe if the ice maker is working if there would be ice in the bin after an hour. if there is ice, then a water problem is most likely to look at. i hope the freezer is working perfectly..

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Anonymous

  • Posted on Jul 31, 2008

SOURCE: Whirlpool Side by Side Ice Maker Not Making Ice

If you have the type of ice maker that has an ice bin on the freezer door, then there are instructions available at www.AnyoneCanFixIt.com to fix the ice maker problem. They also sell the part that is sometimes required to repair this common problem on the ice maker. The problem is notorious on these refrigerators that were made around 2004 and later. The ice maker will usually go out within 1-2 years. They have redesigned a part to eliminate the problem.

Anonymous

  • 105 Answers
  • Posted on Feb 10, 2009

SOURCE: Whirlpool Gold Ice Maker problem Model # GS6NBEXRS00

I hate to ask the obvious but is your water supply turned back on since the filter change?

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:

    • If your ice maker has a small red plastic lever, lower it to lower the wire.

    • If there's no plastic lever, simply lower the wire.

    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Anonymous

  • 2 Answers
  • Posted on Jul 12, 2009

SOURCE: ice maker stopped making ice. water works fine

chande the filter

Anonymous

  • 1606 Answers
  • Posted on Aug 16, 2009

SOURCE: Ice maker not producing any ice.

Pour about 1/2 cup of water into icemaker . Squeeze the black fill tub which is above the icemaker cup . If ice apears to be in it , this indicates that the weter valve is not completely closing , letting a drip ocasionally go thru and freezing inside the tube , ( water valve bad ) . that will be a different solution . If the icemaker dumps the cubes after freezing . and black tube is not frozen , replace the water inlet valve . If the icemaker does not dump the ice after frozen , replace the icemaker ( only 1 screw holds the icemaker in , located on rear portion on right , faceing down . Also check the icemaker rake , which should be about the 2:30 position . To thaw out the black tube (which runs thru the top of the refrig ) a 1/4 push on connector will be needed . Remove the icemaker and use a hairdryer aimed up into the hole . Cut the tubing to the fill tub behind the fridge about 9 inches from where it enters the top of the fridge . This will let warm air inside the top fill line to help thaw . Ocassionally blow thru the 9 inch tube until you can blow thru it . May take a day or 2 , depending how frozen the line is . Once air will go thru , install the push on connector to couple the cut lines back togather .

The blinking red light on the right side , is the receiver for the electric eye for cutting off the icemaker when the door bin is full , This blinking is normal . 2 blinks ...pause...2 blinks..etc .

Do not replace the filter if water flow is good thru the dispensor .

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http://c.searspartsdirect.com/mmh/pd_download/lis_pdf/OWNM/1509233L.pdf

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If you need further help, I’m available over the phone at https://www.6ya.com/expert/henry_239f63a136de60f0

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