Lots of luck. I couldn't even get the printer to load the software or install the hardware. I was helped by Dell's tech support (Dell has one of the best tech support programs that exists, in my opinion) for at least 4 hours without any good results. They sent me a replacement for a replacement and I finally got the printer and the software to show by installing it differently. Now it will not print, and, like you, the light to the power button blinks all the time and the printer states that there is no color cartridge installed, even though I have re-installed the new trial cartridge sent by Dell several times. I am going to purchase a new Canon Printer.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Perhaps the printer does not recognize that a mono/black cartridge is installed. Remove the mono cartridge and check to see that tape is removed then re-seat firmly. Unplug the printer from wall power to reset. Then try again.
Remove the right ink cartridge (color). You will get an error saying the cartridge is empty, but ignore that. Hit cancel on your printer. Print your job...when your print screen comes up, under preferences check the box for print colors in black and white. Your printer should print just fine without the color cartridge. Ignore the flashing red light.