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right click on computer and go to properties...then you will need to click on the hardware tab..next click on device manager...here you will see all the hardware connected to the computer...look for the sound and audio device...click on it....then click on the drivers tab...try updating the driver, or you can re-load the driver...if reloading the driver does not work, then there may be an issue with the mainboard..you can go to the dell site to see if there is an update for the motherboard
you have to install the sound driver, go to dell webpage, look for download drivers, choose your laptop serial and ur opertating system and download the Audio driver, then install it on ur laptop and everything will be fine.
my daughters computer just stopped play any sound at all.help
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