Using a Mac with OS 10.4. New printer prints from tray 1 fine. Can't get it to work using the by-pass tray which is critical to my application. Thanks. Tom
I had this problem when printing checks in Quickbooks, I resolved the problem by going to File, Printer Set up, then select checks/paychecks, then select Options next to printer drop down box, then select Paper tab, Input tray select "Bypass Tray"
Not sure if this is your application, but it did resolve my issue.
Posted on Jan 25, 2008
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