I had this problem when printing checks in Quickbooks, I resolved the problem by going to File, Printer Set up, then select checks/paychecks, then select Options next to printer drop down box, then select Paper tab, Input tray select "Bypass Tray"
Not sure if this is your application, but it did resolve my issue.
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We have become aware of an incompatibility
between the ZoomAlbum software and the Canon PIXMA printers listed
below. This issue applies only when using the ZoomAlbum software to
print Photo Album covers with Mac OS X. Affected Models PIXMA MP240, MP250, MP480, MP490, MP560, MP620, MP640, MP980, MP990, MX320, MX330, MX860, iP3600, iP4600, iP4700 Printers Phenomenon The affected PIXMA printers are designed to feed paper via the rear
tray with a center-feed mechanism and two paper guides. However, the
ZoomAlbum software was intended to feed paper from the rear tray in
printers with a right-feed mechanism and a single paper guide. As a
result, when using the ZoomAlbum software with Mac OS X to print Photo
Album covers with the affected Canon PIXMA printers, the printed image
may shift. Countermeasure To remedy this problem, please use the following settings when printing Photo Album covers with Mac OS X:
1. Click System Preferences
2. Click Print & Fax
3. Select your Canon PIXMA printer as the default printer
4. Select DL Envelope for Default Paper Size in Page Setup Note: Be sure to change the Default Paper Size back to Letter after printing the cover.
It sounds like the driver provided by the manufacturer may have a glitch in it. I would recommend sharing the printer to the MAC:
Add the Shared Printer to Your Mac
Launch System Preferences by clicking its icon in the Dock.
Click the ‘Print & Fax’ icon in the System Preferences window.
The Print & Fax window will display a list of currently configured printers and faxes that your Mac can use.
Click the plus (+) sign, located just below the list of installed printers.
The printer browser window will appear.
Click the ‘Windows’ toolbar icon.
Click the workgroup name in the first column of the three-pane printer browser window.
Click the computer name of the Windows machine that has the shared printer connected to it.
You may be asked to enter a user name and password for the computer you selected in the step above.
Select the printer you configured for sharing from the list of printers in the third column of the three-pane window.
From the Print Using dropdown menu, select the driver that the printer needs. The Generic PostScript Printer driver will work for almost all PostScript printers, but if you have a specific driver for the printer, click ‘Select a driver to use’ in the dropdown menu, and select the driver.
Click the ‘Add’ button.
Use the Default Printer dropdown menu to set the printer you want to use most often. The Print & Fax preferences pane tends to set the most recently added printer as the default, but you can easily change that by selecting a different printer.